Hi,This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your background. I have an exciting opportunity*Candidates MUST be able to work on W2 to qualify for this role.*
Job Title: Help Desk Coordinator 3
Duration: 3 Months
Position type: Contract to Hire
Location: Fort Worth,TX
Job Description:
Requires basic troubleshooting, Windows XP and newer, internet browsers, networking, handheld devices (Windows Mobile Based), Office, etc.
We prefer some education/technical certification. Must have call center experience.
Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they relate to maintenance of personal computers and related systems. May assist in performing minor troubleshooting in the identification of applicable problems relating to PC’s, applications software and basic information systems communications.
Education: High school diploma, vocational training or equivalent
Experience: 2+ years experience in troubleshooting
PCs Knowledge/Skills: Working knowledge of a wide variety of software, hardware and PC operating systems.
Please have a look at the below job requirement and reply back to me with your latest word format resume ASAP. Do let me know the best contact number to reach you.
Note: If you feel this job description does not suit your profile then kindly let me know your preferred job roles so that I can be in touch with you with similar jobs and you can refer me a suitable person for this job as well. Hope to hear from you soon.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Eligible to work on W2 (employment authorization)
- 2+ years experience troubleshooting PC hardware/software
- Call center experience
- High school diploma, vocational training or equivalent
- Working knowledge of Windows (XP and newer) and PC operating systems
- Familiarity with internet browsers and Office applications
- Basic networking knowledge
- Experience with Windows Mobile-based handheld devices
- Some technical certification or related education
What We Do
Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.
