Help Desk Coordinator 3

Reposted 2 Months Ago
Be an Early Applicant
Fort Worth, TX, USA
In-Office
Junior
On-Demand • Professional Services • Consulting
The Role
Provide first-line support via call center: screen, refer, and diagnose inquiries about PCs, applications, and basic network/communications. Perform minor troubleshooting on Windows OS, browsers, Office, handheld devices, and related hardware/software. Requires 2+ years troubleshooting experience.
Summary Generated by Built In
Job Description

Hi,This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your background. I have an exciting opportunity*Candidates MUST be able to work on W2 to qualify for this role.*
Job Title: Help Desk Coordinator 3
Duration: 3 Months

Position type: Contract to Hire

Location: Fort Worth,TX 

Job Description:
Requires basic troubleshooting, Windows XP and newer, internet browsers, networking, handheld devices (Windows Mobile Based), Office, etc. 
We prefer some education/technical certification. Must have call center experience. 
Responsible for screening, referring and diagnosing internal or external inquiries and work requests as they relate to maintenance of personal computers and related systems. May assist in performing minor troubleshooting in the identification of applicable problems relating to PC’s, applications software and basic information systems communications.
Education: High school diploma, vocational training or equivalent
Experience: 2+ years experience in troubleshooting
PCs Knowledge/Skills: Working knowledge of a wide variety of software, hardware and PC operating systems.
Please have a look at the below job requirement and reply back to me with your latest word format resume ASAP. Do let me know the best contact number to reach you. 
Note: If you feel this job description does not suit your profile then kindly let me know your preferred job roles so that I can be in touch with you with similar jobs and you can refer me a suitable person for this job as well. Hope to hear from you soon.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Randstad Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Randstad and has not been reviewed or approved by Randstad.

  • Flexible Benefits — Benefits are described as flexible in several markets, with options like add-on insurance, wellness programs, and discounts indicating breadth and choice.
  • Retirement Support — Pension or 401(k) contributions are highlighted in multiple regions, suggesting meaningful retirement provisions are commonly included.
  • Healthcare Strength — Comprehensive medical, dental, and sometimes vision coverage appears across various countries, pointing to solid core health benefits in many locations.

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The Company
HQ: Santa Monica, CA
38,000 Employees
Year Founded: 1960

What We Do

Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.

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