Sales Manager

Posted One Month Ago
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Bellevue, WA, USA
In-Office
Entry level
Hospitality
The Role
The Group Sales Manager solicits, develops, and closes group business accounts to increase hotel revenue, occupancy, and ADR. Responsibilities include lead follow-up, account management, sales calls, client entertainment, hotel site inspections, promotions, reporting, sales-system administration, and participation in community networking. The role also supports meeting planner follow-up, maintains sales budgets, handles inquiries, and meets assigned revenue and solicitation goals.
Summary Generated by Built In
InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Embassy Suites Bellevue, WA

Overview

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments with an emphasis on group. They are also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Responsibilities
  • Meet or exceed set goals.
  • Operate the Sales Department within established sales expense budget.
  • Initiate and follow up on leads.
  • Maintain and participate in an active sales solicitation program.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections.
  • Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
  • Assist in the preparation of required reports in a timely manner.
  • Be familiar with all InnVentures sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
  • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
  • Meet and greet onsite contacts.
  • Develop networking opportunities through active participation in community and professional associations, activities and events.
  • Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
  • Entertain clients.
  • Handle inquiries as part of Inquiry Day Program.
Qualifications
  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Must be skilled in Windows, Company approved spreadsheets and word processing.
  • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with InnVentures Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags.
  • Comply with InnVentures Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
Benefits

Highgate offers the following benefits package for this position:

  • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
  • 401(k) Retirement Plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave (provided in accordance with applicable law)
  • Employee assistance program (EAP)
  • Tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

 Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on 10/13/26 and will remain open for at least 75 days.


Skills Required

  • High school diploma or equivalent
  • Proficiency with Windows, company-approved spreadsheets, and word processing software
  • Effective verbal and written communication with employees and guests
  • Ability to listen to, understand, and clarify concerns
  • Ability to multitask and prioritize departmental functions to meet deadlines
  • Professional, courteous, and service-oriented approach
  • Ability to handle, anticipate, prevent, identify, and solve problems
  • Ability to understand and evaluate complex information and data
  • Ability to maintain confidentiality
  • Regular attendance and compliance with hotel standards, meetings, trainings, and scheduling requirements
  • College coursework in a related field
  • Experience in a hotel or related field
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The Company
HQ: Seattle, WA
292 Employees
Year Founded: 1982

What We Do

InnVentures is a third-party hotel management company that operates more than 65 hotels for major real estate investment trusts, private real estate owners, and individual and family-owned hotel owners. Its portfolio includes select-service and extended-stay properties affiliated with Marriott, Hilton, Hyatt, and IHG. The company applies management, development, and revenue-maximization methods to help hotel owners operate major brands and grow performance.

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