About the Role:
As a Greet Team Manager at Defined Fitness, you take the lead in everything you do. You are relentless in pursuit of your goals, set the pace for success, and are fueled by enthusiasm; you jump higher, reach further and push harder than anyone. The Greet Team Manager is responsible for the success of net membership growth at their club. You lead and DEVELOP greet team members down a path of excellence and success while DELIGHTING new members, tackling goals with DRIVE, intensity and passion through sales.
Minimum Qualifications:
- Bachelor’s degree in business administration or related field, preferred
- Experience in a management-level position in health, fitness, or related industry
- Strong verbal, written, and interpersonal communication skills
- Must hold a valid NM driver’s license (acceptable record) and means of transportation (registered and insured)
- PC literate, including Microsoft Office and various other products such as ABC and GymSales
- Valid CPR/AED certification (including infant and child) within the first 45 days of employment and maintain throughout employment
- Must be able to work weekends and/or evenings as needed
Personal KPIs
- Daily Calls: 40
- Daily Booked: 6
- Daily Shows: 4
- Daily Closed: 3
- Referrals: 2:1 Ratio
- 3-pack Attachment: 20%
Club KPIs
- Daily Calls: 150
- Daily Booked: 15
- Daily Shows: 12
- Daily Closed: 10
- Referrals: 2:1 Ratio
- 3-pack Attachment: 20%
Responsibilities:
- Timely and accurate completion of weekly deposits
- Achieve club monthly sales goals and non-member closing percentage
- Boost retail sales revenue goals including drinks, bars, etc.
- Oversee membership sales initiatives including open houses, special membership events, promotions, closeouts, etc.
- Achieve net membership growth through leading effective in-club collection efforts
- Resolve and report all incidents of inappropriate behavior being displayed
- Capture and retain details on all new membership leads
- Maintain a clean and professional presentation
- Recruit, hire, train, oversee and motivate staff into a highly functioning team
- Schedule and complete weekly training sessions with your team
- Other duties as assigned
- Must be able to stand and/or walk for up to eight (8) hours at a time
- Must be able to lift and carry approximately 50 pounds
- Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read, and write
Benefits:
- Bonus and commission incentive opportunities
- Paid Time Off/Sick Leave
- Gym Membership (full access to our gym facilities at no cost to team members)
- Staff Pass Memberships (complementary membership for family & friends)
- Discounted Personal Training Sessions
- Comprehensive medical, dental and vision plans
- Pet Insurance
- Life / AD&D Insurance
- Long-term Disability
- 401(k) retirement plan (subject to eligibility requirements)
Mon-Fri: 11AM-9PM
Skills Required
- Bachelor's degree in business administration or a related field
- Management-level experience in the health, fitness, or related industry
- Strong verbal, written, and interpersonal communication skills
- Valid New Mexico driver's license with an acceptable driving record
- Registered and insured personal transportation
- PC literacy, including Microsoft Office, ABC, and GymSales
- Valid CPR/AED certification, including infant and child certification, within 45 days of employment
- Availability to work weekends and evenings as needed
- Ability to stand or walk for up to eight hours and lift approximately 50 pounds
What We Do
Our Passion For Life Drives Everything We Do We are looking for go getters and trend setters to join the Defined Fitness team. The type of people who want to run faster, leap further and push harder! Defined Fitness just turned thirty four years old, and we are only getting started. We are looking for the next team of passionate leaders to help us grow. Over three decades, Defined Fitness has built a reputation as New Mexico's premier fitness brand. Our legacy was founded on the efforts of our incredible team at Defined Fitness, many whom are still with us today. We look forward to celebrating our new growth and expansion plans with the team that made it possible, and a new generation who will be part of making the next thirty years stronger than the first. "Our expansion in New Mexico reinforces our commitment to investing in the local community, and our desire to see our members, our team, and New Mexico, thrive", Mark Fisher, Chief Executive Officer, Defined Fitness. Defined Fitness is currently accepting applications from individuals who are enthusiastic, motivated, and goal oriented! To apply, click below and fill out an application online today! For any additional information, please contact our HR Department at 505-349-4444.
