The Role
Supports servers, end-user devices, Microsoft 365, core IT infrastructure, and users across multiple stores. Responsibilities include first- and second-line service desk support, account administration, endpoint deployment and patching, asset management, POS, biometric and CCTV administration, server monitoring, infrastructure maintenance, documentation, and IT service management processes.
Summary Generated by Built In
Role Summary: Supports the administration and maintenance of servers, end-user devices, Microsoft 365 and core IT infrastructure, and provides user support.
Key Responsibilities:
- Provide first- and second-line support to users and resolve service desk tickets.
- Assist with user account management, Active Directory/Entra ID and Microsoft 365 administration.
- Support endpoint deployment, patching, configuration and asset management.
- Managing IT operations across several stores
- Administration of POS, Biometric devices and CCTV systems
- Assist with server administration, monitoring and routine infrastructure maintenance.
- Document procedures and support IT service management (incident, request and change) processes.
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The Company
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
