Overview
Faveo Helpdesk is a leading open-source, customizable ticketing system designed to meet the needs of startups, SMEs, and enterprises. As we continue to scale and modernize our product suite, we're offering internship opportunities to passionate and motivated individuals who want to kickstart their careers in backend development using Golang.
We’re looking for enthusiastic Golang Developer Interns to support our engineering team in developing backend services and APIs for the Faveo Helpdesk platform. As an intern, you'll gain hands-on experience with real-world projects, work closely with experienced developers, and learn how to build scalable and maintainable backend systems.
Assist in building and maintaining backend components using Golang
Learn to integrate third-party APIs into backend systems
Write clean, testable, and well-documented code under guidance
Understand and follow secure coding practices
Participate in code reviews and team discussions
Help document features and technical processes
Support the team in debugging and fixing issues as they arise
RequirementsSkills & Requirements:
Basic understanding of Golang (academic or self-learned projects)
Familiarity with concepts like REST APIs, version control (Git), and backend development
Eagerness to learn and apply new technologies
Strong logical thinking and problem-solving skills
Ability to work in a team and take feedback constructively
Good communication and willingness to ask questions
Exposure to Linux/macOS/Windows development environments
Basic understanding of GitHub, CI/CD pipelines, or open-source contributions
Familiarity with PHP (especially Laravel) is a bonus
Why Join Faveo Helpdesk?
Work on a widely adopted and growing open-source product
Be part of a collaborative and innovation-driven environment
Flexible working hours and remote work options
Opportunities to contribute to meaningful product decisions
Learning and development opportunities
Skills Required
- Basic understanding of Golang through academic or self-learned projects
- Familiarity with REST APIs, Git, and backend development concepts
- Eagerness to learn and apply new technologies
- Strong logical thinking and problem-solving skills
- Ability to work in a team and accept feedback constructively
- Good communication skills and willingness to ask questions
- Exposure to Linux, macOS, or Windows development environments
- Basic understanding of GitHub, CI/CD pipelines, or open-source contributions
- Familiarity with PHP, especially Laravel
What We Do
Faveo Helpdesk, operated by Ladybird Web Solution Pvt Ltd, provides helpdesk and service-desk software for customer support and IT service management. Its offerings include AI-powered omnichannel ticketing, workflow automation, asset and contract management, invoicing, cloud deployment, and open-source solutions. The platform helps businesses streamline support operations, manage queries and service-level agreements, improve ticket resolution, and enhance customer-service efficiency.
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