Global IH Technology Manager

Posted 5 Days Ago
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Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
Entry level
Food • Manufacturing
The Role
Leads global technology delivery for the In Home business across revenue growth management, commercial systems, and retail execution. Translates commercial priorities into technology roadmaps, epics, process designs, data requirements, and delivery plans. Oversees integrations involving Salesforce, SAP S/4HANA, OPUS, MagnumOne, analytics, and enterprise data platforms while managing governance, dependencies, risks, testing, deployment, template integrity, and market adoption.
Summary Generated by Built In

Life tastes better with ice cream 

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. 
  

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.  

 

What truly sets us apart is how we work.  

 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.  

 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

The role  

As In Home IT Manager, you will lead the technology delivery agenda for the In Home business, ensuring the right digital, data and platform capabilities are in place to support growth, operational excellence and the transition into an independent Ice Cream company. The role is accountable for shaping and delivering the In Home technology scope across three connected areas: Revenue Growth Management, the Commercial Backbone, and Execution Excellence. You will work closely with business, MagnumOne, data and enterprise technology teams to turn commercial priorities into scalable solutions, clear governance and practical market adoption. The role is to shape and detail out demand and define clear directions for technology delivery teams. 

 

What you'll be responsible for  

  • Growth: Revenue Growth Management: own the technology enablement for RGM, including OBPPC, standardized methodology, playbooks, analytical logic, KPI tiers, wireframes and market blueprinting to support occasion, brand, pack, price and channel choices, as well as pricing, PPA, mix, promotions and trade investment decisions. 
  • Commercial Backbone: lead delivery of the core In Home commercial technology stack, including TPM, trade terms, pricing procedure, customer business planning and analytics, ensuring integration with OPUS, Salesforce, S/4HANA and the data platform. 
  • Execution Excellence: drive technology capabilities for REX, Perfect Store, on-shelf availability, retail execution and field performance, including route-to-market execution, store visit planning, execution standards, photo/audit capture, issue follow-up, performance tracking and market adoption, linking commercial plans to disciplined in-store execution. 
  • Translate In Home business priorities into a clear delivery roadmap across current year priorities, Q2 readiness, FY26 scale-up and FY27 global adoption. 
  • Partner with commercial, MagnumOne, data and market teams to lock scope, resolve design exceptions, protect template integrity and ensure solutions are practical, scalable and fit for market use. 
  • Bring structure to demand, priorities, risks and dependencies, ensuring clear ownership, decision making and follow-through across markets, functions and enterprise technology teams. 
  • Support OPUS and separation-related activities for the In Home landscape, ensuring business continuity, Day 2 readiness and a foundation for future RGM, analytics and AI-enabled ways of working. 

 

We're looking for someone who  

  • Has strong experience in technology delivery, business partnering or digital transformation in a global, multi-market environment, ideally within FMCG, consumer goods or retail. 
  • Brings hands-on knowledge of the In Home commercial technology landscape, including Revenue Growth Management, TPM, trade terms, pricing, promotions, customer business planning, retail execution and field performance. 
  • Understands how occasion, brand, pack, price and channel choices translate into technology, data and analytical requirements, including OBPPC, PPA, mix, promotion and trade-investment use cases. 
  • Has practical experience with Salesforce and SAP S/4HANA, including commercial process integration, master and transactional data structures, APIs and end-to-end process dependencies. 
  • Can work across the wider commercial platform ecosystem, connecting OPUS and MagnumOne processes with CRM, TPM, pricing, analytics and enterprise data platforms. 
  • Can shape technology demand with the business and translate requirements into clear epics, user stories, process designs, data requirements, acceptance criteria and delivery roadmaps for global product and engineering teams. 
  • Understands modern data and analytics capabilities, including data models, KPI frameworks, dashboards, data quality, governance and the use of AI to improve commercial decision-making and execution. 
  • Can assess solution options and integrations, challenge technical designs, protect global template integrity and distinguish where configuration, enhancement or a justified market exception is required. 
  • Brings strong stakeholder management, structured delivery and problem-solving skills, with experience managing scope, dependencies, risks, testing, deployment and market adoption. 
  • Thinks end-to-end, takes ownership for outcomes and is comfortable working in a fast-moving, evolving organisation with collaborative, clear and low-ego ways of working. 

 

What you'll get 

 

Alongside meaningful work and strong development, we offer a reward package that typically includes 

 

  • Market-competitive pay and performance related rewards 
  • Flexible ways of working 
  • Support for health, wellbeing and life outside of work 
  • Time off to rest and recharge 
  • Ongoing learning and development opportunities  
  • Specific benefits vary by location 

 

 

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

  • Roles with real accountability and visible impact

  • Free to move fast, experiment and challenge how things are done

  • Continuous learning and development as the business grows

  • Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps. 

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.  

Skills Required

  • Strong experience in technology delivery, business partnering, or digital transformation in a global, multi-market environment
  • Experience ideally within FMCG, consumer goods, or retail
  • Hands-on knowledge of Revenue Growth Management, TPM, trade terms, pricing, promotions, customer business planning, retail execution, and field performance
  • Understanding of OBPPC, PPA, mix, promotion, trade investment, and related data and analytical requirements
  • Practical experience with Salesforce and SAP S/4HANA, including commercial process integration, master and transactional data, APIs, and end-to-end dependencies
  • Experience connecting OPUS and MagnumOne with CRM, TPM, pricing, analytics, and enterprise data platforms
  • Ability to translate requirements into epics, user stories, process designs, data requirements, acceptance criteria, and delivery roadmaps
  • Understanding of data models, KPI frameworks, dashboards, data quality, governance, and AI-enabled commercial decision-making
  • Ability to assess solution options, challenge technical designs, and manage global templates and market exceptions
  • Strong stakeholder management, structured delivery, problem-solving, scope, dependency, risk, testing, deployment, and adoption experience
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The Company
19,000 Employees
Year Founded: 2025

What We Do

The Magnum Ice Cream Company is a global pure-play ice cream business and the world’s largest ice cream company. Its portfolio includes brands such as Magnum, Ben & Jerry’s, Cornetto, Wall’s, Talenti, Popsicle and Yasso. It serves consumers in 80 markets, with a network of factories, research and development centres and freezer cabinets. Its mission is to create joyful ice cream experiences.

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