Tosoh SMD, Inc. is a global leader in semiconductor materials. Our superior products help customers introduce cutting-edge technologies that make our lives easier and move us into the future. Our state-of-the-art manufacturing facility and materials laboratory located in Grove City, OH manages the entire life cycle of our products, including supply chain development, research and development, manufacturing, testing and distribution.
Our innovative and devoted team of scientists, engineers, metallurgical experts, manufacturers and managers continuously collaborate and strategize to improve and create new materials for a wide range of customers' semiconductor needs. These products are used in many final applications like automotive, mobile devices, computers, artificial intelligence, 5G networks and industrial automation. As one of over 100 Tosoh Corporation's family of companies our motto is "We Make the Material That Makes Your Devices Work".
The Global Commercial Manager – Technical Products reports to the Director of Business Development and Supplier Solutions.
Major Duties and Responsibilities
Develop assessment of market and customer demand for goods, product specifications, product performance, service level requirements and future needs
Drive revenue growth and profitability of global customers by delivering Tosoh’s capabilities, strengths, and strategy
Analyze customer product roadmap, how that roadmap fits with Tosoh’s portfolio and strategy, and generate actions to close gaps
Identify competitor strengths and weaknesses and develop Tosoh strategy to obtain more business
Analyze customer profitability, cash flow and overall business impact, and generate actions to improve
Negotiate sales terms and conditions, purchase contracts, pricing, and service level agreements
Develop and present Tosoh product presentations, advertising media and branding Lead customer Technical Review Meetings (TRM’s) with Tosoh NPD
Support Field Sales team with strategy, product training, customer presentations and marketing collaterals
Work with NPD, Procurement, Sales and Manufacturing to fulfill customer needs
Assist Technical Support and Quality teams on issues, evaluations, presentations, and meetings
Control communication / messaging between Tosoh and customer
Other related duties as required,
Education / Experience
Bachelor’s Degree required, preferably in Engineering or Marketing (advanced degree in materials science and/or MBA preferred)
Previous experience with global customer engagements required
5+ years of experience with technical products required
Direct experience in semiconductor PVD applications preferred
Skills and Qualifications
Experience with or understanding of thin film processes (semiconductor, FPD, solar) and/or PVD systems strongly desired. Ability to research and analyze materials markets, issues, and trends. Understanding of product development and manufacturing processes. Ability to quickly and effectively assess, evaluate and communicate market opportunities, customer requirements, competitive issues, and business performance. Ability to negotiate pricing, terms, and contracts for global customer requirements. Demonstrated ability to manage >$30MM+ in business revenue. Excellent interpersonal skills with the ability to effectively communicate and coordinate across organizational and cultural boundaries. Excellent internal and external ambassador for products and programs .Ability to effectively motivate, facilitate, and direct the activities of individuals and project teams not directly reporting to this position. Excellent organizational and resource management skills. Ability to travel on a frequent and extended basis, domestically and internationally, sometimes with little advance notice up to 20%
Competencies
Action Oriented Dealing with Ambiguity Business Acumen Command Skills Customer Focus Ethics and Values Integrity and Trust Negotiating Perseverance Presentation Skills Driving for Results Strategic Agility Managing Vision and Purpose Written Communication
Physical Requirements
Must be able to stand and walk for brief periods of time. Must be able to sit for extended periods of time. Must be able to travel domestically and internationally.
Tosoh SMD, Inc. is an Equal Opportunity Employer M/F/Disabled/Veterans
Skills Required
- Bachelor's degree, preferably in Engineering or Marketing
- Previous experience with global customer engagements
- 5+ years of experience with technical products
- Experience with or understanding of thin-film processes in semiconductor, FPD, or solar applications
- Understanding of PVD systems
- Ability to research and analyze materials markets, issues, and trends
- Understanding of product development and manufacturing processes
- Ability to assess and communicate market opportunities, customer requirements, competitive issues, and business performance
- Ability to negotiate pricing, terms, and contracts for global customer requirements
- Demonstrated ability to manage more than $30 million in business revenue
- Advanced degree in materials science or MBA
- Direct experience in semiconductor PVD applications
What We Do
Tosoh SMD, Inc. is an international manufacturer and supplier of high-purity thin-film deposition materials, specifically sputtering targets. The company provides critical materials for use in the semiconductor, flat panel display, and solar energy industries. Through its global sales network, Tosoh SMD delivers advanced materials and solutions designed to enhance performance and reliability in semiconductor fabrication processes.
