Front Office Coordinator
Location: Manhattan, NY
Compensation: $25-32 per hour
Patient Mix: PPO /FFS
Schedule: Monday - Friday 7:30 till 5:00 pm
Benefits Eligibility: Employees regularly scheduled to work 30+ hours per week may be eligible for benefits.
About the Role
United Dental Corporation is seeking a Front Office Coordinator to join our growing team in the vibrant Manhattan area.
We are looking for a professional, organized, and patient-focused individual who enjoys creating a positive patient experience while supporting the day-to-day operations of a dental practice.
Specific practice placement will be discussed during the interview process based on experience, schedule preferences, and business needs.
Candidates may be considered for multiple practices within the region based on business needs, schedule availability, and overall fit.
What You'll Do
- Greet and check in patients
- Answer and manage incoming phone calls
- Schedule and confirm patient appointments
- Verify insurance eligibility and benefits
- Collect patient payments and maintain accurate records
- Assist patients with treatment financing options
- Maintain patient charts and documentation
- Support office productivity through effective scheduling and communication
- Coordinate with clinical teams to ensure a seamless patient experience
- Help maintain a welcoming, organized, and professional office environment
Requirements
- High school diploma or equivalent
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Basic computer proficiency
- Professional demeanor and positive attitude
- Ability to work collaboratively within a team environment
Preferred
- Periodontal office experience
- Dental front office experience
- Experience with dental insurance verification
- Experience with treatment presentation and financial arrangements
- Experience with dental practice management software
- Experience in PPO, Fee-for-Service, and/or Medicaid environments
- Bilingual skills (if applicable to market)
Benefits
Benefits
Employees regularly scheduled to work 30 or more hours per week may be eligible for:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with 4% Employer Match
- Paid Holidays
- Paid Time Off (PTO)
- Continuing Education Support
Insurance benefits begin the 1st of the month following 60 days of employment. Paid holidays become available after 90 days of employment. Benefits eligibility and waiting periods may apply.
Why Join United Dental Corporation?
- Established Patient Bases
- Supportive Team Environment
- Growth and Development Opportunities
- Continuing Education Support
- Multi-State Practice Network
- Long-Term Career Growth
Apply Today
We are actively interviewing qualified Front Office Coordinators and look forward to learning more about your experience and career goals.
#IH
#DentalPost
Skills Required
- Minimum of 3 years dental front office experience (including collections and scheduling)
- High school diploma or equivalent
- Strong skills with scheduling software and Microsoft Office
- Strong knowledge of treatment planning, insurance coordination, and case presentation
- Experience presenting treatment plans and discussing financial arrangements with patients
- Experience coordinating with dentists, clinical staff, and insurance providers
- Eligible to work in the United States
- Experience with dental software systems such as Dentrix, Eaglesoft, Open Dental, or similar
- At least 2 years in a management or lead front office role within a dental office
- Associate degree in business or office administration
- Additional business or dental management training
What We Do
United Dental Corporation is a Dental Partnership Organization (DPO) that provides administrative and operational support to high-performing dental practices, enabling dentists to focus on patient care while retaining autonomy.
