Front Office Coordinator | Smile Central Park Periodontics | Manhattan, NY
Dental Front Office Coordinator – Periodontal Surgery Scheduling Experience Required
Location: Smile Central Park | 30 Central Park S, RM 13C, New York, NY 10019
Schedule: Full-Time | Monday–Friday | 8:30 AM–5:00 PM
Compensation: $25–$32/hour, based on experience
Practice: Periodontal / Specialty Dental Practice
Insurance: PPO & Fee-for-Service (FFS)
About the Opportunity
Smile Central Park is seeking an experienced Dental Front Office Coordinator with direct, hands-on periodontal surgery scheduling experience to join our established Manhattan specialty practice.
Prior experience scheduling periodontal surgical procedures is required for consideration. Candidates must already understand periodontal treatment workflows, surgical scheduling, treatment sequencing, maintenance and recall, and patient coordination.
While experience in general dentistry, oral surgery, or multispecialty practices is valuable, direct periodontal surgery scheduling experience is a firm requirement for this position.
This is not an Office Manager position. Our practice has established management in place. This role focuses on supporting patients, coordinating treatment, and maintaining an organized and productive periodontal schedule.
What You'll Do
- Serve as a welcoming, knowledgeable point of contact for patients throughout their treatment experience.
- Coordinate periodontal surgical appointments, including appropriate treatment sequencing, procedure scheduling, and postoperative follow-up.
- Manage periodontal maintenance, recall/recare, and ongoing treatment appointments.
- Maintain a productive periodontal schedule by proactively filling openings and following up with patients requiring treatment.
- Coordinate appointments based on provider recommendations, treatment needs, and appropriate timing of care.
- Manage general scheduling, confirmations, cancellations, and schedule changes.
- Review treatment plans with patients and clearly communicate next steps.
- Help patients understand insurance benefits, financial expectations, and scheduling.
- Verify insurance information and maintain accurate patient records.
- Collect patient payments and assist with financial arrangements as appropriate.
- Manage incoming calls, messages, and patient follow-up.
- Collaborate closely with the Office Manager, periodontists, hygienists, and clinical team to ensure a smooth patient experience.
Required Qualifications
- Previous dental front-office experience.
- Direct, hands-on experience scheduling periodontal surgical procedures.
- Working knowledge of periodontal terminology, surgical scheduling considerations, treatment sequencing, and postoperative follow-up.
- Understanding of periodontal maintenance, recall/recare, and ongoing patient care coordination.
- Experience reviewing treatment plans and communicating next steps with patients.
- Strong scheduling, organizational, and patient communication skills.
- Ability to maintain a productive schedule and coordinate effectively with providers and clinical staff.
Please note: General dental front-office experience, medical surgical scheduling, or experience in other dental specialties without direct periodontal surgery scheduling experience does not independently meet this position's requirements.
Additional Preferred Skills
- Experience working in a periodontal or multispecialty dental practice.
- Familiarity with dental insurance verification, benefits, and patient financial coordination.
- Experience coordinating multiple providers and complex treatment schedules.
- Strong follow-through with unscheduled treatment and patient recalls.
- Ability to work collaboratively with an established Office Manager and clinical team.
What Success Looks Like
You become a trusted resource for patients and the clinical team while keeping the periodontal surgical and maintenance schedules organized, productive, and moving forward.
You understand periodontal treatment workflows, anticipate scheduling needs, coordinate appropriate follow-up care, and ensure recommended treatment doesn't fall through the cracks.
If you have direct periodontal surgery scheduling experience and are looking to join an established specialty practice in Manhattan, we'd like to hear from you.
Requirements
- High school diploma or equivalent
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Basic computer proficiency
- Professional demeanor and positive attitude
- Ability to work collaboratively within a team environment
Preferred
- Periodontal office experience
- Dental front office experience
- Experience with dental insurance verification
- Experience with treatment presentation and financial arrangements
- Experience with dental practice management software
- Experience in PPO, Fee-for-Service, and/or Medicaid environments
- Bilingual skills (if applicable to market)
Benefits
Benefits
Employees regularly scheduled to work 30 or more hours per week may be eligible for:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with 4% Employer Match
- Paid Holidays
- Paid Time Off (PTO)
- Continuing Education Support
Why Join United Dental Corporation?
- Established Patient Bases
- Supportive Team Environment
- Growth and Development Opportunities
- Continuing Education Support
- Multi-State Practice Network
- Long-Term Career Growth
Apply Today
We are actively interviewing qualified Front Office Coordinators and look forward to learning more about your experience and career goals.
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#DentalPost
Skills Required
- Minimum of 3 years dental front office experience (including collections and scheduling)
- High school diploma or equivalent
- Strong skills with scheduling software and Microsoft Office
- Strong knowledge of treatment planning, insurance coordination, and case presentation
- Experience presenting treatment plans and discussing financial arrangements with patients
- Experience coordinating with dentists, clinical staff, and insurance providers
- Eligible to work in the United States
- Experience with dental software systems such as Dentrix, Eaglesoft, Open Dental, or similar
- At least 2 years in a management or lead front office role within a dental office
- Associate degree in business or office administration
- Additional business or dental management training
What We Do
United Dental Corporation is a Dental Partnership Organization (DPO) that provides administrative and operational support to high-performing dental practices, enabling dentists to focus on patient care while retaining autonomy.
