We are looking for a pleasant Front Office Administrator to undertake receptionist, clerical and customer service duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
Responsibilities
- Keep front desk and communal office areas tidy and presentable
- Stamp, sort, scan and file correspondance
- Handle customer service questions and specific requests by email and social media
- Ensure timely and accurate customer service
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
- Troubleshoot emergencies
Requirements
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. scanner, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of Google Office Suite
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
EU Citizens/permanent residents only, No single permit offered for this position.
Benefits
At SASMAR, We are on a mission to be the brand of the future in personal care and we are looking for hard working people join us on the journey to success. We help couples in more than 70 countries internationally connect with each other better and with our Conceive Plus brand - we are doing a great job increasing the fertility rate too!
As well as being part of a great team, you’ll enjoy a competitive salary package, hospitalization and health insurance, a modern working environment. As a financially stable, small but growing multi-national company there are genuine opportunities for career growth internationally.
Skills Required
- Proven experience as a front desk representative, agent, or in a relevant position
- Familiarity with office machines such as scanners and printers
- Knowledge of office management and basic bookkeeping
- Proficiency in spoken and written English
- Excellent knowledge of Google Office Suite
- Strong communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Customer service orientation
- High school diploma
- Additional qualifications
- EU citizenship or permanent residency
What We Do
SASMAR is a multi-national pharmaceutical manufacturer focused on reproductive health, fertility, family planning, and personal care products, including personal lubricants and wellness supplements. They aim to improve consumer health and well-being globally.
