Front Desk & Client Experience Specialist

Posted 5 Days Ago
Be an Early Applicant
New York, NY, United States
In-Office
Junior
Hardware • Healthtech • Biotech • Digital Health & Therapeutics
The Role
Welcomes clients and guests, manages front-desk scheduling, check-ins, intake, phone inquiries, appointments, inventory, and facility presentation. Drives sales conversion and client retention through proactive engagement and product knowledge while supporting flexible schedules, including weekends and rotating shifts.
Summary Generated by Built In

About O2 Box

O2 Box is a premier provider of innovative hyperbaric wellness solutions, serving families, athletes, and high-performance individuals. We pride ourselves on creating a warm, family-friendly, and highly welcoming environment across all our facilities. We are seeking an energetic, articulate, and dedicated professional to join our team in New York. 

Key Responsibilities • • • • • Maintain a warm, engaging, and family-friendly environment for all incoming clients and guests. Manage front-desk scheduling, check-ins, client intake, and phone inquiries seamlessly. Drive sales conversion and client retention through proactive engagement and product expertise. Maintain operational flexibility to support dynamic scheduling needs, including weekends or rotating shifts. Oversee front-office inventory, appointment management, and facility aesthetics. 

Qualifications & Requirements • • • • Athletic Background: Strong personal or competitive background in structured athletics (collegiate / competitive athletic experience strongly preferred). 2+ years of experience in front-desk administration, high-end hospitality, or client relations. Warm, welcoming, and family-oriented interpersonal communication style. High degree of scheduling flexibility to accommodate operational requirements.

Skills Required

  • 2+ years of experience in front-desk administration, high-end hospitality, or client relations
  • Strong personal or competitive background in structured athletics; collegiate or competitive athletic experience preferred
  • Warm, welcoming, and family-oriented interpersonal communication style
  • High degree of scheduling flexibility, including weekends or rotating shifts
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The Company
5 Employees

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