About the role:
As a Lead Engineer, you will provide end-to-end technical direction for backend services powering a multi-app mobile ecosystem. You’ll collaborate with both engineers, Product Managers, clients, and vendors. You will guide architectural decisions and ensure the secure, scalable, and maintainable delivery of mobile backend solutions.
Key Responsibilities:
Technical Leadership & Execution
- Define and document backend technical requirements for mobile features.
- Lead architectural decisions and implementation for Consumer-facing and Store associate-facing apps
- Ensure high-quality, performant, and maintainable code through technical oversight and hands-on development.
- Maintain and evolve technical documentation to reflect current systems and processes.
- Strategize and address backend security concerns, including real-time mitigation of malicious activity and compliance with data deletion protocols.
Client & Vendor Collaboration
- Serve as a key technical liaison for client and vendor teams (e.g., website platform, payment providers).
- Provide responses to non-emergency technical issues during ET business hours (9am–3pm).
- Lead emergency support during designated off-hours (weekday evenings and weekends).
- Represent engineering in cross-functional calls.
Team Leadership & Mentorship
- Provide project leadership and operational oversight for backend developers in collaboration with product managers.
- Set and enforce backend coding standards, review code, and maintain the CI/CD pipeline.
- Mentor engineers, foster a collaborative culture, and drive continuous improvement across the engineering team.
Security & Compliance
- Enforce secure coding and architectural best practices across backend systems.
- Oversee client-driven data deletion workflows and protect against vulnerabilities.
Required Skills & Experience
- Bachelor’s degree or equivalent experience in Computer Science with minimum 6 years in backend engineering roles, (incl. 2+ years in technical leadership.)
- Proven experience with mobile backend systems and API development.
- Deep knowledge of:
- AWS
- Nodejs
- Salesforce OCAPI/API
- Third-party integrations for mobile
- CMS-backed content systems
- Demonstrated experience with backend deployment processes and CI/CD management.
- Exceptional ability to analyze and resolve technical issues with scalable solutions.
- Strong client-facing communication and cross-functional team collaboration skills.
- Experience working in Agile product teams.
- Strong business proficiency in English and adept at delivering both confidence and humility in communication.
- Exposure to high-scale consumer-facing mobile apps.
- Familiarity with e-commerce security standards and architecture patterns.
- Availability across US Eastern Time business hours and emergency support windows.
Skills Required
- Bachelor’s degree or equivalent experience in Computer Science
- Minimum 6 years of backend engineering experience
- At least 2 years of technical leadership experience
- Experience with mobile backend systems and API development
- Deep knowledge of AWS
- Deep knowledge of Node.js
- Experience with Salesforce OCAPI/API
- Experience with third-party integrations for mobile
- Experience with CMS-backed content systems
- Experience with backend deployment processes and CI/CD management
- Ability to analyze and resolve technical issues with scalable solutions
- Strong client-facing communication and cross-functional collaboration skills
- Experience working in Agile product teams
- Business proficiency in English
- Experience with high-scale consumer-facing mobile applications
- Familiarity with e-commerce security standards and architecture patterns
- Availability during US Eastern Time business hours and emergency support windows
Heady Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Heady and has not been reviewed or approved by Heady.
-
Leave & Time Off Breadth — Time off is portrayed as generous, with flexible PTO, encouragement to take extended vacation, and a recurring paid sabbatical program after tenure. These policies are repeatedly highlighted alongside schedule flexibility and additional leave types.
-
Parental & Family Support — Parental leave is described as fully paid with a gradual return-to-work option, and international policies note extended maternity and paternity provisions. These supports are presented as a meaningful part of the overall package for families.
-
Healthcare Strength — Health coverage is outlined as robust medical, dental, and vision insurance available from day one for full-time employees. Coverage is consistently positioned as a core component of the benefits offering.
Heady Insights
What We Do
We help brands sell goods and services to humans — in person and online — and increasingly, to and through the agents now shopping on their behalf. Our expertise spans everything that goes into making a purchase happen: the software and infrastructure behind it, the experience that enables it, and the loyalty that follows. Learn more about us at Heady.io. We’re a relationship-driven, craft-focused, and people-first company. Our clients trust us not just to execute, but to think alongside them—and we take that responsibility seriously. As we continue to grow, we’re looking for a Director of Client Services to help us strengthen client partnerships, grow existing accounts, and bring consistency to how we manage our professional relationships.
Why Work With Us
At Heady, we're big on heart and short on ego. We communicate openly, treat everyone with equal respect, and trust people to own their work from day one. We build for the long haul, with day-one health benefits, flexible PTO, paid parental leave, sabbaticals, and remote-friendly schedules. We're proud to be a Great Place to Work® Certified company.
