THE ROLE
We’re looking for a savvy and passionate Freelance Community Manager with CPG and B2B experience. In this role, you’ll be the voice of our clients’ brands building community, sparking conversations, and engaging audiences across social platforms. You’ll manage day-to-day interactions, respond to comments and messages, monitor brand sentiment, and help grow and nurture online communities. This role is perfect for someone who knows social inside and out and thrives in fast-moving, digital-first environments.
RESPONSIBILITIES
- Managing, creating, and moderating our clients' social communities
- Assist in monitoring and reporting on industry and competitive trends, campaign initiatives, and community optimization
- Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns
- Ensure channel strategy plans support overall brand goals and objectives communicated from client
- Facilitate communication with Creative Department for the creation of social media content and tone of voice for community management
- Summarize insights and listening observations to help create reports that lead to the optimization of social platforms
- Generate, manage and maintain content calendars for all social communities
- Post content in accordance with Content Calendar
- Respond to comments, when appropriate, to foster a positive community
QUALIFICATIONS AND SKILLS
- 4+ years of social media management in an agency or consumer-facing brand environment
- Experience with beauty, lifestyle, CPG, entertainment, or culturally disruptive brands
- B2B Enterprise Software experience (Payments & Commerce, Telecom & Business Services, Cloud & AI)
- Experience managing social media channels, especially TikTok
- Passionate about TikTok and Gen Z culture
- Strong copywriting skills that can flex per demographics, platform roles & brand objectives
- Passion for delighting clients and going above & beyond
- Super organized, able to manage multiple workstreams simultaneously
- Proactive approach to work
- Spread Joy! ✨
Skills Required
- 4+ years of social media management experience in an agency or consumer-facing brand environment
- Experience with beauty, lifestyle, CPG, entertainment, or culturally disruptive brands
- B2B enterprise software experience, including payments and commerce, telecom and business services, cloud, or AI
- Experience managing social media channels, especially TikTok
- Passion for TikTok and Gen Z culture
- Strong copywriting skills adaptable to demographics, platforms, and brand objectives
- Ability to manage multiple workstreams while staying organized
- Proactive approach to work
What We Do
We're Hiring! Movers+Shakers is a disruptive creative agency on a mission to spread joy. By connecting brands to culture, we drive brand love. We're the #1 fastest-growing agency in the world. Our clients rely on us to push them into tomorrow, creating cultural relevance across mainstream and emerging social platforms. With 200+ billion views on our TikTok campaigns, Glossy named us "the TikTok whisperers." Check out our marketing webinars to level up your brand. Sign up at https://moversshakers.co/tiktok-webinars
