Fraud Executive

Posted 3 Hours Ago
Be an Early Applicant
Dhaka, BGD
In-Office
Entry level
Information Technology • Mobile
The Role
Monitor high-volume transactions in real time across rotating 24/7 shifts to identify and prevent fraudulent activity. Analyze customer behavior and transaction datasets, develop performance trends and actionable insights, respond to internal alerts, communicate shift handovers, and collaborate with the wider Fraud Operations team to improve prevention strategies and processes.
Summary Generated by Built In

WHO WE ARE:

Ding is the global leader in cross-border value transfer. Since 2006, we’ve moved more than $6BN across borders — putting money directly into the hands of diaspora communities so they can support the families they left behind. Today, we operate in 160+ countries, partner with 600+ mobile operators, and serve some of the world’s most underserved markets with technology that is fast, reliable and genuinely life changing. 

We’re headquartered in Dublin and built by a team of 200+ people spread across the globe — engineers, operators and product thinkers who believe that moving value across borders should be as simple as sending a message. 

We move fast, build with purpose, and hold ourselves to four values: 

  • We’re Here to Make a Difference 
  • We are Thinkers, Linkers & Doers 
  • We Win Together 
  • We Imagine Boldly & Build Fast 

THE ROLE: 

Job Title: Fraud Executive 

Location: Dhaka, Bangladesh 
Type of Contract: Full Time Employee 
Salary Range: Negotiable 

ABOUT THIS ROLE:

As a Fraud Executive you will join our vital 24/7 operation team. Fraudsters do not keep office hours, so we do not either. We cover every hour of every day, which means this role works rotating shifts that include night shifts. With a sharp eye for detail and an appreciation of data the Fraud Operations team leverages large datasets to uncover insights and prevent fraudulent activity at all levels. This is an excellent opportunity to gain amazing experience in a dynamic and growing international technological company.

WHAT YOU'LL DO:


  • Work rotating shifts, including night shifts, as part of our 24/7 operation, and hand over clearly to the team on the next shift.
  • Analyse and monitor high volumes of transactions in real time to identify and prevent fraudulent activities at all levels – from individual accounts to country wide patterns.
  • Develop performance trends to impact strategy by working closely with the wider Fraud team.
  • Analyse and develop insights from large datasets of customer behaviour and transaction history.
  • Respond to internal alerts and communication.
  • Be up to date on current fraud and action quickly to prevent fraudulent activity occurring.
  • Develop a strong technical understanding of the best practices in the prevention of fraudulent activity.
  • To work effectively with the other members of the fraud team to deliver results.

WHAT WE'RE LOOKING FOR:

    • Able and willing to work rotating shifts, including night shifts.
    • Bachelor’s degree in either IT/Computer Science/Data Science/Engineering or equivalent degree/experience.
    • Fluent in written and spoken English.
    • Expert knowledge and experience in MS Excel.
    • Experience in using or knowledge of data visualisation software – Power BI, Looker, etc.
    • Experience of communicating effectively across an organisation.
    • Prior analytical experience that delivered actionable insights and change.
    • Being decisive and be able to work under minimal supervision when necessary.
    • To be able to work under pressure and multitask effectively.
    • Demonstrated passion for continuous improvement.

    YOU WILL LOVE WORKING AT DING IF:


    • You want your work to mean something. We move real money for real people — families sending support across borders, communities staying connected. You care about that. 
    • You thrive with ownership, not instruction. At Ding, you’ll shape the work, not just deliver it. We move fast and trust people to figure things out. 
    • You’re energised by complexity. We operate across 160+ countries, 600+ operator relationships and some of the most challenging last-mile infrastructure on the planet. That excites you. 
    • You want to work with people who are sharp, direct and genuinely collaborative. No politics, no silos — just a team that gets things done and backs each other. 
    • You’re comfortable with ambiguity and know how to make progress anyway. We’re still building the playbook in many areas, and you’re the kind of person who writes it rather than waits for it. 

    LIFE AT DING:


    We’re building something that genuinely matters — and we want the environment to reflect that. You’ll get real ownership from day one, work with a diverse global team across 25+ nationalities, and be part of a culture that is high-performance without being high-ego. 

     

    Beyond the work itself, we’ve designed our benefits around flexibility, longevity and genuine quality of life: 

     

    ✦ YOLO Days & Dingversary Leave 

    ✦ Opportunity to WFH in case of emergencies 

    ✦ Insurance 

    ✦ Wellness programme & regular events 

    ✦ Learning & development support 

    ✦ A mission you can be proud of 

    ✦ A genuinely global team & culture 

    Want to know more about life at Ding? Click here. 

    EVERYONE'S WELCOME:


    Ding is committed to equal opportunity in everything we do. We know that great experience comes in many forms — if you believe your background is a strong fit for this role, we encourage you to apply even if you don't tick every box. 

    HOW TO APPLY 

    Apply directly through the link in this posting. Our recruitment process typically involves multiple stages. 

    Skills Required

    • Ability and willingness to work rotating shifts, including night shifts
    • Bachelor’s degree in IT, Computer Science, Data Science, Engineering, or equivalent experience
    • Fluent written and spoken English
    • Expert knowledge and experience in Microsoft Excel
    • Experience using or knowledge of data visualization software such as Power BI or Looker
    • Experience communicating effectively across an organization
    • Prior analytical experience delivering actionable insights and change
    • Ability to make decisive decisions and work under minimal supervision
    • Ability to work under pressure and multitask effectively
    • Demonstrated passion for continuous improvement
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    The Company
    HQ: Dublin, Dublin
    337 Employees
    Year Founded: 2006

    What We Do

    Ding was founded to improve people's lives by helping those with less gain access to more. As the number one international mobile top-up service in the world, Ding has been keeping people connected since 2006, when it launched this first-of-a-kind service. Today, Ding’s users have successfully sent a half a billion top-ups globally, via the app, online at Ding.com, and in-store at over 600,000+ retail outlets worldwide. The number of prepaid mobile phones is growing and now accounts for more than 80% of the world’s six billion phones, with one quarter offline and in need of top-up at any one time – highlighting the need for Ding’s frictionless and instant mobile top-up. In fact, Ding delivers a top-up every second, via 550+ operators, across 140+ countries – helping families and friends around the world to stay connected. Ding is headquartered in Dublin, Ireland, and has regional offices in Barcelona, Bucharest, Dhaka, Dubai, New Jersey, Miami, Paris, and San Salvador. Ding’s culturally diverse team of more than 200 people reflects our commitment to delivering cutting-edge, potentially life-changing technology to developed and emerging markets alike.

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