Founders' Associate

Posted Yesterday
Be an Early Applicant
28 Locations
In-Office or Remote
3K-4K Annually
Junior
eCommerce • Food • Appliances
The Role
Support the founders across project execution, product research, customer feedback, commercial and influencer work, operations, marketing, and executive assistance. Own projects end to end, improve processes and dashboards, coordinate meetings and follow-ups, anticipate needs, remove blockers, and help ensure projects are delivered on time with clear communication and documentation.
Summary Generated by Built In

About Loka

At Loka, we’re reimagining South Asian rituals for today.

Our first product — the Loka Chai Maker — launched on Kickstarter in 2024 and generated nearly $1M in pre-orders, shipping thousands of units globally to delighted customers.

This is just the start. We’re building a design-led lifestyle brand rooted in heritage, innovation, and mindful living.

We’re now looking for an ambitious, sharp, and curious Founders’ Associate to join our crew.

This is not a “sit in the corner and take notes” role — you’ll be in the thick of it, supporting two experienced entrepreneurs as we scale and bring Loka to the world.

🧭 The Role

You’ll be the extra brain, hands, and energy that keeps the flywheel turning.

One day you’re helping prep an investor update or drafting a product brief. The next, you’re addressing customer support tickets or coordinating diaries so the week runs smoothly.

You’ll work closely with both founders across product, operations, commercial, marketing, and project management — learning what it really takes to scale a fast-moving, modern consumer brand.

⚙️ What You'll Do

  • Work directly with Anish (reporting line) and partner closely with both founders

  • Take ownership of projects — scope problems, build simple plans, run point on execution, track progress, and report outcomes

  • Jump into the most urgent challenge of the day — no task too big or small

  • Build leverage for the founders — ruthlessly prioritize, anticipate needs, and clear blockers before they surface

  • Product and research support — customer feedback synthesis, product documentation, assisting with product team workload

  • Support commercial and marketing work — especially influencer outreach and management

  • Strengthen operations — create and improve lightweight processes, checklists, and dashboards

  • Act as an executive assistant to the founders — coordinate meetings, offsites, prep, and follow-ups

🧠 What We’re Looking For

Experience

  • 2+ years in a fast-paced environment such as startups, consulting, venture, EA, or generalist experience

  • Demonstrated ownership of projects with measurable outcomes

  • Excellent written communication and slide/doc hygiene

  • Confident with spreadsheets and slides, from analysis to storytelling

  • Clear, concise communication

  • Strong organization and time management across multiple stakeholders

  • High proficiency with modern tools (Notion, Google Suite, spreadsheets, basic analytics)

Attributes We Value

  • Ambitious and hungry to learn — you want a front-row seat to building an incredible brand

  • Proactive problem-solver who spots gaps and closes them without being asked

  • Bias to action and high standards

  • Structured thinker who communicates clearly and concisely

  • Flexible and adaptable — context-switching is a superpower, not a stressor

  • Low-ego team player comfortable doing both high-leverage and hands-on tasks

  • Resourceful, curious, and proactive in finding answers

  • Collaborative, with the independence to run projects end-to-end

  • Interest in design, consumer products, or brand building

🏆 What Success Looks Like

  • The founders’ time is focused on the highest-value work

  • Projects land on time with clear owners, risks, and updates

  • Meetings start prepared and end with crisp decisions and next steps

  • Company rhythm improves through reliable cadences and documentation

💡 Why Loka?

  • Work shoulder-to-shoulder with two founders who’ve launched and scaled companies before

  • Build a broad skill set across marketing, operations, commercial, product, and project management

  • Accelerate your career — this is a hands-on role in entrepreneurship

  • Be part of a mission-driven brand bringing South Asian heritage to the global stage

Reporting Line

  • Reports to: Anish Shonpal, Co-founder

  • Works closely with: Both founders across day-to-day execution and strategic projects

If variety energises you, responsibility motivates you, and you want to learn what it really takes to build a modern consumer brand — we’d love to hear from you.

Skills Required

  • 2+ years of experience in a fast-paced environment such as startups, consulting, venture, executive assistance, or generalist roles
  • Demonstrated ownership of projects with measurable outcomes
  • Excellent written communication and strong slide and document quality
  • Confidence using spreadsheets and presentation software for analysis and storytelling
  • Clear and concise communication skills
  • Strong organization and time management across multiple stakeholders
  • High proficiency with Notion, Google Workspace, spreadsheets, and basic analytics tools
  • Interest in design, consumer products, or brand building
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The Company
6 Employees
Year Founded: 2024

What We Do

We Are Loka is a design-led lifestyle brand reimagining South Asian rituals for today, starting with chai. Its flagship Loka Chai Maker is a stovetop brewer made for gas, induction, and electric stoves; the company also offers Masala Chai Blend and strainers. Loka brings heritage, innovation, and product design together to make brewing authentic chai at home simpler and more enjoyable.

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