Forward Deployed Researcher

Posted Yesterday
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Hiring Remotely in United States
Remote
Entry level
Artificial Intelligence • Big Data • Machine Learning • Software
The Role
Conduct hands-on research with frontier AI labs to evaluate model behavior, identify failure modes, and design interventions that improve reliability. Responsibilities include designing evaluations, building data pipelines and fine-tuning workflows, collaborating with internal and external stakeholders, and addressing challenges involving long-context reasoning, tool use, and real-time feedback loops.
Summary Generated by Built In
About Us

Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.

Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.

At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.

The Role

As a Forward Deployed Researcher, you’ll embed directly with leading AI labs and frontier model teams to explore how their models behave in the wild — and what it takes to make them work reliably at scale. You’ll lead hands-on research to evaluate capabilities, surface subtle failure modes, and design interventions that shape model behavior and deployment outcomes.

You won’t just run tests — you’ll uncover insights that inform the next generation of model development. This is a role for someone who thrives on close collaboration, lives for iteration, and loves turning real-world complexity into actionable breakthroughs. Your work will shape how some of the most advanced AI systems interface with the world.

What We’re Looking for
  • Curiosity about Model Behavior – Interest in how models reason, generalize, and fail when applied to complex real-world tasks

  • Experimental Rigor – Strong instincts for research design and insight generation in ambiguous settings

  • Customer-Centered Mindset – Excitement to embed deeply with partners, understand their goals, and build towards meaningful impact

What You'll Do
  • Design and run evaluations to probe model generalization and behavior under deployment constraints

  • Build data pipelines, fine-tuning workflows, or interventions to steer and improve model outputs

  • Partner with internal stakeholders and external AI labs to operationalize custom frontier model use cases

  • Explore and address failure modes in long-context reasoning, tool use, or real-time feedback loops

Skills Required

  • Curiosity about how AI models reason, generalize, and fail in complex real-world tasks
  • Strong experimental rigor, including research design and insight generation in ambiguous settings
  • Customer-centered mindset and enthusiasm for deeply embedding with partners
Am I A Good Fit?
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The Company
485 Employees
Year Founded: 2020

What We Do

Surge AI is an artificial intelligence company focused on providing high-skill data-labeling services and technology for AI development. It combines a data-labeling platform with a specialized workforce supporting natural-language processing, code generation, search evaluation, adversarial training, and related machine-learning applications. The company’s broader mission is to help raise artificial general intelligence with the richness, curiosity, and creativity of human intelligence.

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