Forward-Deployed Product Manager

Posted One Month Ago
San Francisco, CA, USA
In-Office
180K-220K Annually
Mid level
Healthtech
The Role
Own 1–2 health plan customer relationships end-to-end, translating clinical and operational needs into product requirements and delivery plans. Partner with engineers to define specifications, acceptance criteria, and shipped solutions. Manage timelines, communicate with clients, identify cross-account product patterns, and help establish the company’s customer delivery playbook for healthcare AI products.
Summary Generated by Built In
About Onos Health

Onos Health’s mission is simple but ambitious: ensure every healthcare dollar goes toward delivering the highest quality care. Today, nearly 30% of U.S. healthcare spending is wasted due to ineffective care and administrative burden caused by misalignment between providers and payers.

Onos is addressing this by building the AI platform that enables health plans to understand clinical care at scale. By transforming unstructured clinical documentation into actionable insights, we help payers make faster, more informed decisions, identify opportunities to improve quality and reduce waste, and ensure more healthcare dollars are directed toward delivering better outcomes.

Come join a category-defining company and transform how healthcare is managed in the U.S.

Why Onos?
  • Meaningful impact: Help solve one of healthcare’s biggest challenges by improving quality while reducing waste.

  • Ownership: Take on significant responsibility from day one and shape a rapidly growing company.

  • Direct collaboration: Work alongside experienced founders with deep expertise in healthcare, AI, and product development.

  • High-performing team: Join a transparent, collaborative, and execution-focused culture.

  • Build something new: Help define the next generation of AI-powered healthcare analytics.

The Role

We're seeking a Forward-Deployed Product Manager who is motivated to fix how behavioral healthcare is managed, delivered, and paid for in the United States. This is a high-ownership, client-facing role at the intersection of product, account management, and implementation, built for someone who wants to be close to the problem, not just the roadmap.

You will own a portfolio of 1-2 health plan customers end-to-end: leading the day-to-day relationship, translating their clinical and operational needs into product direction, and working directly with your pod's engineer to ship.

You'll be the person your customers trust, the person engineering relies on for clarity, and an early voice in shaping how Onos builds and delivers at scale. You will report directly to the Chief Product Officer.

What You'll Be Doing at Onos
  • Own the own the strategic relationship with the client, understand their pain points, and help guide to the product for their specific needs

  • Develop deep fluency in how health plans operate across utilization management, prior authorization, and clinical workflows so you can anticipate needs and drive real outcomes

  • Translate customer requirements into clear product specs and acceptance criteria that your engineering partner can execute against

  • Manage project timelines and delivery, holding the pod accountable and communicating proactively when things shift

  • Strong collaboration with data science/analytics and clinical teams

  • Surface patterns across your accounts that inform the broader product roadmap

  • Help define the playbook for how Onos serves customers as we grow

What We're Looking For
  • 3-7 years of experience in product management and/or consulting

  • Strong communicator who can run a client meeting, write a clear spec, and follow up without being chased

  • Project management discipline; you track details, hit deadlines, and keep things moving

  • Comfortable working with technical teams and translating between business and engineering

  • Self-directed and comfortable with ambiguity; we're early and the playbook is still being written

  • Ability to navigate complex situations across clients

  • Passionate about solving healthcare’s biggest challenges

Bonus Points If You Have
  • MPH, MHA, or other health policy or public health credential

  • Experience at a health plan, BHMO, managed care organization, or health plan vendor

  • Strategy consulting background

Benefits and Perks
  • Hybrid: 3x per week (Mon/Tues/Thurs) at San Francisco office (Financial District)

  • Flexible vacation policy

  • Paid parental leave

  • Medical, dental, and vision insurance

  • Pre-tax commuter benefits

  • 401(k)

  • Significant equity as an early employee

  • Direct mentorship from experienced founders

  • Ground-floor opportunity to help build a team and culture

  • Regular team events and off-sites

  • Company-provided equipment and home office setup

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Skills Required

  • 3–7 years of experience in product management and/or consulting
  • Strong written and verbal communication skills, including leading client meetings and writing clear product specifications
  • Project management discipline, including tracking details and meeting deadlines
  • Ability to work comfortably with technical teams and translate between business and engineering
  • Self-directed approach and comfort working in ambiguous, early-stage environments
  • Ability to navigate complex situations across clients
  • Passion for solving healthcare challenges
  • MPH, MHA, or another health policy or public health credential
  • Experience at a health plan, BHMO, managed care organization, or health plan vendor
  • Strategy consulting background
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The Company
HQ: San Francisco, CA
8 Employees

What We Do

There are too many reasons why Healthcare is unaffordable in the U.S, but one of the largest is waste. Up to 40% of healthcare spend is lost on inefficiencies, administrative costs, and ineffective care practices. We’re building a system that unites providers and payers with one goal: delivering the highest quality care while eliminating waste.

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