Forward Deployed Engineer

Posted 4 Days Ago
Be an Early Applicant
6 Locations
Remote
Senior level
Cloud • Information Technology • Software • Consulting • Web3
The Role
Owns end-to-end delivery of production software and AI systems inside client environments, from discovery and design through release, verification, and incident response. The engineer works independently, leads client conversations, manages ambiguity, builds reproducible systems with AI coding agents, and deploys using cloud infrastructure, containers, CI/CD, and infrastructure as code. The role requires strong production ownership, client-facing communication, and experience delivering under constraints such as SOC 2 or HIPAA.
Summary Generated by Built In

Azumo builds and operates production AI systems for companies ranging from seed-stage startups to Meta, delivered through small teams working inside each client's environment. We are hiring Forward Deployed Engineers: the engineer embedded in a client's team who owns the system and whether it works, from the first conversation through to whatever breaks after release. The role is fully remote across Latin America, aligned to your client's working day.
Azumo has shipped production AI & Software since 2016, and on these engagements there is no analyst writing the requirement, no QA phase waiting to catch what you missed, and no architect approving your design. Those calls are yours to make and yours to answer for. If you have only ever worked with those roles in place, this is not the seat to start in. We have other openings that probably fit you better.

Where this role sits

You are the engineer the client works with. On most engagements you are the only one, sitting inside their team, with their repository, their constraints and their deadlines.
Your lane says what you build: software, data pipelines, models, or AI systems in production. This role says how you are accountable for it. We hire Forward Deployed Engineers out of all four lanes.
One question places the boundary: when the client is unhappy, "was it the wrong feature, or a feature that does not work?" As the technical lead on the account, anything that does not work as expected is yours.

Not quite your profile? Check our other openings:

- If you own how an AI system behaves in production — AI Engineer

- If you build the pipelines and retrieval layer models depend on — Data Engineer

- If you decide what to measure and which method answers it — Data Scientist

- If you ship product software with agents in your toolchain — AI-Augmented Software Engineer

What you will build

- The whole thing. Discovery, design, build, verification, release, and the incident afterwards. Not a slice of it handed to you already specified.

- The work nobody assigns. The access nobody granted, the dataset nobody can explain, the integration everyone assumed was someone else's. Unclaimed work is yours by default.

- Saying no to the client directly yourself. Not escalating it, not absorbing it quietly. A reason, an alternative, and the standing to be believed.

- Verification. You demonstrate that the acceptance criteria are met. There is no testing phase behind you.

- Reproducible delivery, run with agents. Specification and tests first, agent context committed to the repository, gates on every change. One engineer carrying a whole delivery only works when the process is reproducible.

- Work inside the client's environment. Their repositories, their standups, sometimes their customer calls. Azumo is SOC 2 certified, client code stays in client repositories, and some engagements carry additional requirements such as HIPAA.

How we work

Our engineers build with AI every day. Claude Code, Codex, and similar tools are part of the standard toolchain here, not an experiment. We run an automated audit across the whole codebase on day one and every day after, grading security, cost, and architecture findings by severity with the exact file and line, so a small team can move quickly without quality drifting. We stay vendor-neutral across OpenAI, Anthropic, and open-weight models, and we run Valkyrie, our own production layer, when a single interface to any model is the right call.

About Azumo

Azumo is a San Francisco based software development company that has been building intelligent applications since 2016. We provide nearshore AI engineering teams to organizations that need production AI faster than they can hire for it: as an embedded engineering team, as AI staff augmentation alongside an existing team, or as a full project build. Our engineers work from Latin America, aligned to United States time zones, and have delivered for Twitter, Meta, Discovery Channel, Omnicom, UnitedHealth, and CENTEGIX.

We hire for seniority and test for it before anyone joins a client team. We support engineers in going deep on the modern AI stack, and we give time back to open-source work, community teaching, and philanthropy.

Apply at https://azumo.com/join-our-team or write to us at [email protected].


Requirements

Basic qualifications

- 7+ years building and shipping production software, with depth in at least one of our four lanes: product software, data pipelines and retrieval, modeling and applied AI, or AI systems in production.

- Experience as the only engineer on an engagement, or the first one on a new client.

- A track record of delivering inside someone else's environment — their repository, their conventions, their constraints — without supervision and without a specification written for you.

- Direct client-facing experience. You have run the conversation, not attended it: scoped work with the person paying for it, pushed back on a request, and been believed.

- End-to-end ownership of at least one system in production, including the incidents. You were the one who got called.

- Daily delivery work with AI coding agents, beyond autocomplete: agents running inside the repository, repo-level context you maintain, and review of everything that lands.

- Cloud deployment experience on Azure or AWS, with Docker, CI/CD pipelines, and infrastructure as code (GitHub Actions, Terraform, or Bicep).

- English at C1/C2. You will be in the room with the client, and the engagement depends on what you can explain in that room.

- Bachelor's degree in Computer Science, a related field, or equivalent professional experience.

Preferred qualifications

- Working depth in a second lane.

- Delivery under a compliance regime such as SOC 2 or HIPAA.

- Consulting, agency, or client-services background, with the commercial instinct that comes from it.

- Contributions to open-source projects, published technical writing, or active participation in an engineering community.


Benefits
  • Paid time off (PTO)
  • U.S. Holidays
  • AI Training
  • Mentored career development
  • Profit sharing
  • $US remuneration

Skills Required

  • 7+ years building and shipping production software
  • Depth in at least one lane: product software, data pipelines and retrieval, modeling and applied AI, or AI systems in production
  • Experience as the only engineer on an engagement or the first engineer on a new client
  • Experience delivering inside another organization's repository, conventions, and constraints without supervision or a prewritten specification
  • Direct client-facing experience, including scoping work, pushing back on requests, and leading client conversations
  • End-to-end ownership of at least one production system, including incident response
  • Daily experience delivering with AI coding agents beyond autocomplete, including repository context maintenance and review of agent output
  • Cloud deployment experience on Azure or AWS
  • Experience with Docker, CI/CD pipelines, and infrastructure as code using GitHub Actions, Terraform, or Bicep
  • C1 or C2 English proficiency
  • Bachelor's degree in Computer Science or a related field, or equivalent professional experience
  • Working depth in a second technical lane
  • Experience delivering under a compliance regime such as SOC 2 or HIPAA
  • Consulting, agency, or client-services background
  • Open-source contributions, published technical writing, or active engineering community participation
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The Company
HQ: San Francisco, California
79 Employees
Year Founded: 2016

What We Do

Based in San Francisco, Azumo is a top-rated nearshore software development company. Customers work with us to scale their software development efforts and build high quality web, mobile, data and cloud applications. At Azumo, we build intelligent applications. We are passionate about technology to solve complex problems for our customers around the globe. From our proprietary AI-based solutions like, HealthyScreen.ai, Baneka NeuralDB, and myNLU to custom software development solutions that have helped our customers scale their businesses, we are focused on innovation through our nearshore development capabilities. For more information please visit www.azumo.com

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