Financial Sales Assistant

Sales Assistant (Onsite, Horsham, PA)

Basic Function: This individual uses advanced knowledge and skills obtained through experience and/or training to provide general support to assigned advisors. Under general supervision, the Sales Assistant will provide service to existing clients on non-solicited business; process new business, financial/non-financial orders. Maintains direct contact with clients to facilitate meetings, conference calls and deliver written research. Acts as liaison between various inter-departmental administrators. Regular contact with internal and external customers is required to obtain, clarify, or provide facts and information. May perform various sales related duties as directed with supervision. 

This position requires excellent customer service skills to provide support to the advisor (and clients) in a reliable, efficient, and professional manner. Series 6 or 7 required (which may be obtained within 6 months of employment and is a condition of continued employment). This position requires onsite work four days per week. 

Responsibilities:

• Point of contact for assigned advisors’ clients with non-solicited business requests, providing prompt, efficient, and courteous service
• Prepare, submit, and follow up on all paperwork including account opening applications, transfer forms, etc. for client meetings with advisor
• Process financial and non-financial requests
• Mailings – at advisor’s request run reports, create mailing lists, produce letters, mail, or email to clients
• Appointment Preparation – schedule appointments based on advisor and client needs
• Status Action Items – assist advisors in resolving issues
• Follow up on outstanding requests (e.g., transfers, withdrawals, death claims)
• Under direction from advisor, contact and work directly with clients and prospective clients to gather necessary financial information to prepare financial plans. This could include gathering investment statements, insurance policies, tax returns, etc.
• Responsible for executing marketing tasks, including monthly newsletters, and greeting cards
• Provides general support to assigned financial advisors, including but not limited to; maintaining financial representative calendar, assistance with seminar preparation, and attendance at branch meetings, as needed
• Other job duties as assigned

Knowledge/Experience: 

• Minimum 2 to 5 years of experience in a financial sales assistant position
• Customer service experience
• Familiarity with the Pershing clearing and custody platform preferred
• Knowledge of mutual funds and retirement plans a plus, but not required
• Possess knowledge of the financial services industry, client database functions, Microsoft Office tools, CRM, ability to navigate technology easily

Education/Training: 

• Bachelor's degree in a related field or the equivalent combination of education and/or experience preferred. 
• Series 6 or 7 required (which may be obtained within 6 months of employment and is a condition of continued employment)  

Skills Required:

• Ability to develop strong client relationships
• Highly motivated self-starter who can work independently with minimal supervision
• Extremely organized and detail-oriented
• Problem solver and critical thinker
• Ability to anticipate client and advisor needs
• Capable of working under deadlines
• Ability to do research to answer questions
• Excellent oral and written communication skills

Physical/Other Requirements: May sit at workstation for extended periods of time. May view computer screen for extended periods of time. Periods of fast pace are typical when meeting deadlines.

Lincoln Investment recognized as one of Philadelphia's Top Workplaces for fifteen years, is an independent broker dealer and registered investment advisor that offers brokerage, investment advisory and other financial services. Lincoln has over 1,000 financial advisors nationwide and we serve over 350,000 clients representing over $36 billion in assets. We are a majority family-owned financial services firm that regards our employees as integral players in our continuous growth. Lincoln Investment's success is built upon our dedication to helping people retire well and promoting a work environment that fosters success. Our financial strength and profitability are natural results of "helping people, having fun, and enjoying success." Lincoln Investment offers a competitive compensation and benefits package. Our Home Office is conveniently located in Fort Washington, PA, just outside of Philadelphia. 

Lincoln Investment is an equal opportunity employer. Lincoln Investment prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Lincoln Investment conforms to the spirit as well as to the letter of all applicable laws and regulations.