Finance & Business Management

Posted 2 Hours Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead AI value measurement for Consumer & Community Banking by defining frameworks, aligning metrics and methodologies, ensuring data quality, and producing executive-ready reporting. Coordinate cross-functional stakeholders, translate analyses into clear recommendations, support business cases and performance measurement, and drive process improvements to increase transparency and accountability for AI investments.
Summary Generated by Built In

Join Consumer & Community Banking Finance & Business Management  in a highly visible role that helps define how we measure and communicate the business value of AI. You’ll partner with senior leaders across Data & Analytics, Finance, Strategy, Product, and the Firm’s central AI teams to bring clarity, consistency, and strong storytelling to AI outcomes.

 As an AI Valuation Chief of Staff-Vice President in Consumer & Community Finance & Business Management, you will lead the end-to-end coordination of the AI value measurement agenda. You’ll help define and operationalize frameworks, align metrics and methodologies across teams, and ensure reporting is supported by high-quality data and consistent standards. You will translate AI initiatives into measurable business outcomes and produce executive-ready insights that support senior leadership decision-making.

Job Responsibilities

  • Partner with D&A executives and central AI teams to define and operationalize the AI value measurement framework
  • Coordinate AI valuation activities across teams to align assumptions, metrics, methodologies, and reporting standards
  • Develop executive-level reporting, dashboards, and insights that demonstrate business impact from AI investments
  • Drive data quality, completeness, and accuracy across AI inventories, tracking systems, and supporting platforms
  • Partner with Finance and business leaders to establish credible value attribution methodologies and benefit measurement approaches
  • Translate complex analyses into clear narratives and recommendations for senior executives
  • Identify reporting gaps and implement process improvements to increase transparency into AI adoption, performance, and outcomes
  • Establish and maintain a consistent operating cadence for AI valuation deliverables, milestones, and stakeholder alignment
  • Serve as a central coordinator across CCB D&A, managing priorities, dependencies, and enterprise requests related to AI valuation
  • Support development and review of business cases, investment rationales, and performance measurement materials for AI initiatives

Required Qualifications, Capabilities, and Skills

  • 8 + years of experience in strategy, business management, finance, consulting, program management, or transformation
  • Demonstrated ability to lead complex, cross-functional initiatives with senior stakeholders
  • Strong analytical and problem-solving skills, including translating data into executive insights
  • Experience developing business cases, financial analyses, performance measurement frameworks, or executive reporting
  • Exceptional written and verbal communication skills, including preparing executive-level materials
  • Ability to influence across organizations and drive alignment without direct authority
  • Strong organizational skills and attention to detail, with ability to manage multiple priorities

Preferred Qualifications, Capabilities, and Skills

  • Experience supporting AI, Data & Analytics, technology, or digital transformation initiatives
  • Knowledge of value measurement, business impact assessment, productivity metrics, or investment evaluation frameworks
  • Experience building executive dashboards, performance reporting, or strategic communications
  • Familiarity with enterprise data environments and data quality management practices
  • Experience defining KPIs and governance for measurement programs spanning multiple teams
About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

Skills Required

  • 8+ years of experience in strategy, business management, finance, consulting, program management, or transformation
  • Demonstrated ability to lead complex, cross-functional initiatives with senior stakeholders
  • Strong analytical and problem-solving skills, including translating data into executive insights
  • Experience developing business cases, financial analyses, performance measurement frameworks, or executive reporting
  • Exceptional written and verbal communication skills, including preparing executive-level materials
  • Ability to influence across organizations and drive alignment without direct authority
  • Strong organizational skills and attention to detail, with ability to manage multiple priorities
  • Experience supporting AI, Data & Analytics, technology, or digital transformation initiatives
  • Knowledge of value measurement, business impact assessment, productivity metrics, or investment evaluation frameworks
  • Experience building executive dashboards, performance reporting, or strategic communications
  • Familiarity with enterprise data environments and data quality management practices
  • Experience defining KPIs and governance for measurement programs spanning multiple teams

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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