Who are we?
We are a multinational Business Process Optimization company based in the United States. We have over 350 employees in the United States and Europe, and we are rapidly expanding our Accounts Receivable team to work with our clients. We are looking for several individuals motivated to develop their careers in finance and strive in a dynamic and multicultural environment like ours.
Our position is entirely a work-from-home position, and we have a lot of experience and success in training and onboarding new team members online.
For that reason, we are accepting applications from anywhere in Laos!
Role & responsibilities
- Enter data accurately and efficiently into computer systems, spreadsheets, or databases.
- Verify data by comparing it to source documents, detecting and correcting errors, and ensuring data integrity.
- Organize and maintain files and records to facilitate data retrieval and reference.
- Perform regular data backups to ensure data security and continuity.
- Update and maintain database information, including customer records, inventory lists, or financial data.
- Prepare and sort documents for data entry, including scanning, photocopying, and filing as necessary.
- Follow data entry procedures and guidelines to ensure accuracy and consistency.
- Respond to data-related inquiries and requests for information from team members or clients.
- Collaborate with other team members and departments to ensure efficient data management and sharing.
- Maintain confidentiality and security of all data, adhering to company policies and procedures.
Preferred candidate profile
- Proficiency in English from Upper-Intermediate (B2, C1, C2)
- Experience in billing
- Ability to work within US business hours (7 pm - 3 am GMT+7)
- Proficiency in working with computer and office programs
- Attention to detail, ability to prioritize, and multitask
Perks and benefits
- Initial and ongoing training and mentoring
- Clear promotional path with competitive salary increases
- Supporting Team Lead and supervisor in the US
- A smart and diverse international team
- Constant communication with English speakers
Please submit your application in English. Applications submitted in any other language will not be considered.
Skills Required
- Proficiency in English
- Experience in billing
- Ability to work within US business hours
- Proficiency in working with computer and office programs
- Attention to detail, ability to prioritize, and multitask
What We Do
Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind. As an IT as a Service (ITaaS) provider, we help organizations improve the management and performance of both their critical IT infrastructure and people resources. Touch Support’s personalized, customer-centric support and service offerings result in a pleasant user experience, time after time. Services offered range from colocation and data center services to complex, mission critical infrastructure deployments. We also provide organizations with reliable and expert IT outsourced helpdesk support solutions. Our outsourced customer support is provided 24/7 and is fully branded under your company’s name. We specialize in providing superior outsourced customer support in the following areas: Outsourced Web Hosting Support Outsourced SaaS Support Outsourced eCommerce Support Most recently, Touch Support created SNF Back Office, found at SNFBackOffice.com, which is a platform for healthcare companies, with a specific focus on Skilled Nursing Facilities, to get help with back office services and expenses. From Finance, Recruiting and IT, to our unique value focused 365 Savings Program and Cost Saving Assessments, we understand the needs of SNFs and healthcare companies today. Go to SNFBackOffice.com to learn more about our services
