Experienced Sage Support Consultant

Posted 6 Hours Ago
Be an Early Applicant
3 Locations
Hybrid
Mid level
Information Technology • Professional Services • Software
The Role
Provide telephone and email support to customers using Sage 200. The role requires strong product knowledge, excellent phone manner, customer service skills, teamwork, enthusiasm, and a strong work ethic. This is an experienced, non-trainee position with opportunities for career development and internal promotion. The role is largely home-based under a flexible working policy and is open to applicants from all locations.
Summary Generated by Built In
We are on the lookout for an Experienced Sage Support Consultant to join our team.

As part of our award winning Sage Software support team, you will be required to respond to customer support calls via telephone and email. You will thus need an excellent phone manner and the desire to provide first class customer service. 

Again, this is NOT a trainee role, so knowledge of Sage 200 is essential. However, the opportunity to develop your career with our company will be significant as we have a proven track record of internal promotion.

Crucial to all applicants will be enthusiasm, the ability to work as part of a team and a good work ethic.

Why us?

In return we can offer

  • a great company with a clear growth plan and the appetite to execute it

  • an amazing working environment and team ethos

  • plus lots of busy customers to get stuck into immediately.

We like to think it’s also quite a good laugh!

We operate a flexible working policy and, due to the current climate, our support desk is now largely home based. As such, all geographies are welcome.

If you are an experienced Sage 200 support consultant who is bored in your current role, is in between jobs or just simply fancy a new challenge, then please get in touch.

Skills Required

  • Knowledge of Sage 200
  • Excellent telephone manner
  • Ability to provide first-class customer service
  • Ability to respond to customer support calls and emails
  • Ability to work as part of a team
  • Strong work ethic and enthusiasm
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The Company
66 Employees
Year Founded: 2014

What We Do

PKF Smith Cooper Systems is a UK-wide Sage Business Partner that helps businesses get more value from Sage 200, Sage 50 and Sage Intacct. It implements financial software and provides ongoing support, consultancy and development, including integrations and tailored system improvements. Its services are aimed at mid-market organizations across the UK and span sectors such as healthcare, distribution and manufacturing, pairing Sage expertise with customer-focused technology support.

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