The Role
Provides executive leadership and authorized government interface for a Department of State professional services program. Oversees staffing, resources, schedules, risks, quality, service delivery, and continuous improvement across multiple Passport Services offices. Develops strategic plans, manages performance and corrective actions, communicates program status to senior stakeholders, and ensures compliance with government standards and security requirements.
Summary Generated by Built In
Keystone Advisors is looking for an Executive Officer to support the Department of State (DOS), Bureau of Consular Affairs (CA), Directorate of Passport Services (PPT) in Washington, DC.
Must have a Secret or Top-Secret Security Clearance.
Position Overview
The Executive Officer serves as the Contractor’s executive leadership and authorized interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Government management personnel, and customer agency representatives. The Executive Officer provides management authority over the Contractor’s tasks and staffing portfolio and oversees the overall execution of Headquarters Services across CA/PPT offices. The position provides strategic leadership, aligns program objectives with CA/PPT mission and operational priorities, oversees program staff and resources, and ensures effective execution, risk management, quality management, and continuous improvement.Core Competencies & SkillsCategoryRequirementsProgram Leadership & Management
Additional Position RequirementsCategoryDetailsKey CompetenciesExecutive leadership, strategic planning, program governance, workforce management, risk management, quality management, stakeholder engagement, resource management, problem resolution, innovation, continuous improvement, executive communicationWork EnvironmentPerformance is primarily onsite at CA/PPT Headquarters, SA-17, 600 19th Street NW, Washington, DC, with support potentially required at other designated CA/PPT locations. Telework/offsite performance is determined on a case-by-case basis by program requirements.Security & ComplianceMust satisfy applicable Department of State personnel security, building access, safeguarding, Privacy Act, PII, internal control, and standards-of-conduct requirements. Personnel requiring access to classified material or classified areas must possess the applicable SECRET personnel security clearance before performing such work.Compensation Package
We offer a comprehensive compensation and benefits package, including:
Must have a Secret or Top-Secret Security Clearance.
Position Overview
The Executive Officer serves as the Contractor’s executive leadership and authorized interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Government management personnel, and customer agency representatives. The Executive Officer provides management authority over the Contractor’s tasks and staffing portfolio and oversees the overall execution of Headquarters Services across CA/PPT offices. The position provides strategic leadership, aligns program objectives with CA/PPT mission and operational priorities, oversees program staff and resources, and ensures effective execution, risk management, quality management, and continuous improvement.Core Competencies & SkillsCategoryRequirementsProgram Leadership & Management
- Ability to provide executive oversight of a large, multi-functional professional services program.
- Ability to oversee staffing, resources, schedules, risks, performance, and service delivery across multiple offices and functional areas.
- Ability to ensure assigned duties are executed effectively across supported CA/PPT offices.
- Knowledge of Quality Management Systems and quality assurance practices.
- Ability to promote innovation and continuous service delivery improvement.
- Familiarity with ISO-based quality management principles, Scaled Agile (SAFe), Lean Six Sigma, or comparable process-improvement practices.
- Ability to serve as an authorized senior interface with the CO, COR, Government management, and customer representatives.
- Strong executive-level written and oral communication skills.
- Ability to provide clear reporting regarding program progress, milestones, staffing, risks, issues, and corrective actions.
- Ability to manage sensitive issues and maintain effective relationships with Government leadership.
- Strong organizational, resource-management, and decision-making capabilities.
- Ability to oversee staffing continuity, recruitment, retention, performance, and resource allocation.
- Familiarity with Microsoft Office tools used within the CA/PPT environment, including Outlook, Teams, Word, PowerPoint, Excel, Project, Visio, and Power BI.
- Ability to ensure deliverables and communications meet Government quality and professional standards.
- Master’s degree in a related field or 12 years of experience.
- Minimum 8 specific years of experience as a Program Manager, with a focus on risk management, innovation, and Quality Management Systems.
- Experience overseeing complex programs, personnel, resources, and multiple concurrent activities.
- Experience in developing and implementing strategic plans aligned with customer mission, objectives, and operational priorities.
- Strong experience with risk identification, mitigation, corrective action, and performance improvement.
- Experience communicating with senior Government/customer leadership and managing organizational priorities.
- Experience applying structured program management, quality, risk, and continuous-improvement practices.
- PMP (Project Management Professional) certification.
Additional Position RequirementsCategoryDetailsKey CompetenciesExecutive leadership, strategic planning, program governance, workforce management, risk management, quality management, stakeholder engagement, resource management, problem resolution, innovation, continuous improvement, executive communicationWork EnvironmentPerformance is primarily onsite at CA/PPT Headquarters, SA-17, 600 19th Street NW, Washington, DC, with support potentially required at other designated CA/PPT locations. Telework/offsite performance is determined on a case-by-case basis by program requirements.Security & ComplianceMust satisfy applicable Department of State personnel security, building access, safeguarding, Privacy Act, PII, internal control, and standards-of-conduct requirements. Personnel requiring access to classified material or classified areas must possess the applicable SECRET personnel security clearance before performing such work.Compensation Package
We offer a comprehensive compensation and benefits package, including:
- Competitive salary, commensurate with experience
- Paid time off
- Health, vision, and dental insurance
- Short- and long-term disability
- 401(k) with company match
- Life insurance
Skills Required
- Master's degree in a related field or 12 years of experience
- At least 8 years of experience as a Program Manager
- Experience with risk management, innovation, and Quality Management Systems
- Experience overseeing complex programs, personnel, resources, and concurrent activities
- Experience developing and implementing strategic plans aligned with customer mission and priorities
- Experience with risk identification, mitigation, corrective action, and performance improvement
- Experience communicating with senior government or customer leadership
- Experience applying structured program management, quality, risk, and continuous-improvement practices
- PMP certification
- Secret or Top Secret security clearance
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Keystone Advisors of Illinois, LLC. (Keystone) specializes in providing Staff Augmentation services in the areas of Financial Management, Program Management, and IT. Established in 2008, our principals have over 30 years’ experience in providing recruiting and Human Resources Services to the DLA and DOD prime contractors. Keystone has a staff of 4 recruiters and 2 Account managers and our compensation, recruitment and retention policies are designed to attract and retain the best human resources available to assist our clients in meeting their mission critical needs. We currently have 40 people on staff on various positions around the CONUS. Keystone maintains a proprietary database of over 500,000 potential resources in labor categories such as Program Managers, Financial Managers, and IT Personnel. In addition Keystone is a licensed CPA firm and has Primed Projects involving Program managers and Financial Managers, licensed CPAs, Certified Information Systems Auditors (CISAs), Accountants, IT Specialists and Program Managers who have deep experience in Federal financial statement preparation, Budget and Analyst. We have past performance in working on audit readiness projects with the Navy, Army, Defense Logistics Agency (DLA), and Defense Finance and Accounting Service (DFAS)
