Enterprise Solutions Engineer

Posted 2 Days Ago
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New York, NY, USA
In-Office
120K-175K Annually
Mid level
Enterprise Web • Sales • Software
The Role
Customer-facing solutions engineer who builds technical pre-sale PoCs and supports onboarding/training post-sale. Must understand frontend development (HTML/CSS/JavaScript) and APIs, become a product expert, solve customer technical challenges, and feed product roadmap insights. On-site in NYC working closely with founders.
Summary Generated by Built In
About the role

We’re looking for an experienced customer-facing solutions engineer with frontend dev experience to join us as we build the backbone of technical sales. In this role, you’ll need to think critically about our customers’ goals and understand the Coast platform inside and out.

By keeping a lean team, we’ve been able to move fast and want to keep it that way with high performers that take pride in their work. The role will work directly with our Founders and alongside our team in-person in our NYC office. 

About you
  • You work hard. You’re excited to roll up your sleeves, build something you’re proud of and take ownership.

  • You are excited to become an expert on API-first companies and their sales motions (if you are not already). 

  • You’re customer obsessed and will do whatever it takes to ensure they are successful with our platform.

  • You’ve been a frontend developer previously and have an intimate understand of HTML, CSS, JS

  • Bonus: you’ve worked at an API-first company previously

Who this is not a fit for
  • You can’t work hard right now.

  • You need a structure in place that you can follow to do your job successfully.

  • You’re not excited about helping sales and solutions teams at API companies. You won’t be able to succeed in this role unless you love our customers and truly want to help them.

What will you do
  • Become a Coast subject matter expert addressing questions, concerns and requests

  • Build technical PoCs for our prospective customers pre-sale

  • Help support onboarding, training and technical solutioning post-sale

  • Have a deep understanding of customers' technical challenges and help solve them with Coast’s platform

  • Identify product gaps and opportunities based on customer needs for our roadmap

Requirements
  • Located in New York and able to work in office

  • Experience with frontend development, APIs and Javascript

  • Bachelor’s degree

Skills Required

  • Customer-facing solutions engineering experience
  • Frontend development experience
  • HTML
  • CSS
  • JavaScript
  • APIs (experience working with APIs)
  • Located in New York and able to work in office
  • Bachelor's degree
  • Experience at an API-first company
Am I A Good Fit?
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The Company
35 Employees
Year Founded: 2022

What We Do

Coast is an AI-powered demo platform that helps API-first companies turn documentation into interactive, personalized product demos for sales, marketing, and implementation. It visualizes real API workflows (live or mocked), creates tailored demo links, and reduces time-to-close by letting technical and non-technical stakeholders experience real integrations. Coast targets solutions engineering and sales enablement teams to scale demos and accelerate commercialization for API-driven products.

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