The Role
Drive enterprise sales for Xeno’s AI-led customer engagement and loyalty platform. Responsibilities include prospecting, qualifying, pitching, negotiating, and closing complex deals with large B2C brands across India, Southeast Asia, and the Middle East. The role manages executive relationships, sales forecasting, CRM pipelines, an SDR, and cross-functional collaboration with Marketing, Product, and Customer Success. Travel to industry events and client meetings is required.
Summary Generated by Built In
🚀 We're Hiring: Enterprise Sales at Xeno!
Are you a go-getter with a proven track record of driving enterprise sales? Do you thrive in high-growth environments where you're solving real business challenges for top brands? If yes, we want you on our team!
About Xeno:
Xeno is the AI-led customer engagement and loyalty platform trusted by leading retail brands like Subway, FabIndia, Aditya Birla, Taco Bell, Harsha, and Lals Group to turn one-time shoppers into repeat, high-value customers. Our customers run their entire customer engagement stack - campaigns, journeys, loyalty, and offers on Xeno, and we're scaling fast across India and the Middle East. If you want to sell into category-defining enterprise brands and own the full arc of a deal, this is that room
⚠️ A Quick Heads-Up:
This isn't your average sales role. We’re not looking for someone who’s just “good at sales.”
We’re looking for someone who wants to run through walls to close deals.
You’ll be building something from the ground up, often facing ambiguity and tough conversations.
If you’re not up for the challenge, this role isn’t for you. But if you are — you'll thrive.
Location: Delhi NCR/Mumbai
Experience: 6+ years in enterprise or complex SaaS sales, preferably in MarTech or CRM or loyalty
🧠 What You'll Own:
- Drive new business by identifying, pitching, and closing deals with enterprise-level B2C brands.
- Take end-to-end ownership of deals - prospecting, qualifying, selling, and closing enterprise accounts directly.
- Understand customer goals and challenges, and establish Xeno's product as the best solution available.
- Build and maintain executive relationships with customers, influencing their long-term strategic direction.
- Interact with stakeholders at every level of the customer organization, from CxOs to finance to executives.
- Lead an SDR who will work directly with you to capture demand.
- Work closely with the Marketing team to identify best practices and industries for generating inbound leads.
- Collaborate across Product, Marketing, and Customer Success teams to drive the business forward and ensure client needs are met.
- Manage the sales pipeline through HubSpot/CRM tools and provide accurate forecasting.
- Represent Xeno at industry events, conferences, and client meetings.
- Be open to travel across India, SEA, and Middle East markets as needed.
🎯 What We're Looking For:
- 6+ years of experience in enterprise sales, including 3+ years selling complex SaaS products to mid-market/enterprise clients, with a strong understanding of how to navigate the sales process.
- Deep, direct closing experience in India, SEA, and Middle East enterprise markets.
- Strong grasp of marketing, retail, or loyalty ecosystems enough to be a trustworthy partner to prospects within 2 months.
- Demonstrated ability to sell to large consumer brands and close high-value deals.
- Exceptional communication, storytelling, and negotiation skills.
- Strong analytical mindset with a data-driven approach to decision making.
- Proven experience managing long, complex sales cycles.
- Hustle, ownership, and a hunger to win — we're a startup!
- Open to travel.
🌟 Bonus Points If You:
- Have experience selling to CMOs or marketing decision-makers in B2C companies.
- Have worked in a startup or fast-paced environment, ideally at a $2–$20M stage SaaS company (e.g., loyalty, POS, or ERP/retail-restaurant solutions)
- Understand CRM, loyalty, and personalization ecosystems.
- Bring relevant industry connections.
🚀 Why Join Xeno?
- Work alongside a high-performing team that's passionate about impact.
- Shape the future of how brands engage with customers.
- Clear growth path, potential to lead a sales pod, or expand into international markets like the Middle East or SEA within 2-3 years.
- Competitive compensation + incentives.
- A fast-paced environment with room for growth and learning.
- Culture that truly values hustle, transparency & authenticity
At Xeno, our vision is to build the Salesforce for retailers — empowering consumer brands to drive personalized marketing at scale. If that excites you, apply now or reach out at [email protected]
Skills Required
- 6+ years of experience in enterprise or complex SaaS sales
- 3+ years selling complex SaaS products to mid-market or enterprise clients
- Direct enterprise closing experience in India, Southeast Asia, and Middle East markets
- Understanding of marketing, retail, or loyalty ecosystems
- Demonstrated ability to sell to large consumer brands and close high-value deals
- Exceptional communication, storytelling, and negotiation skills
- Strong analytical and data-driven decision-making skills
- Experience managing long, complex sales cycles
- Willingness to travel
- Experience selling to CMOs or marketing decision-makers in B2C companies
- Startup experience, ideally at a $2-$20 million SaaS company
- Understanding of CRM, loyalty, and personalization ecosystems
- Relevant industry connections
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The Company
What We Do
Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger, Forever New, Jack & Jones, Vero Moda, Forest Essentials, Kama Ayurveda, Taco Bell & Nando's use Xeno to increase their eCommerce & store sales.
