Engineering Operations Analyst

Reposted 19 Days Ago
Waterloo, IA, USA
In-Office
Entry level
Information Technology • Software
The Role
The Engineering Operations Analyst will handle customer inquiries, maintain databases, coordinate meetings, and support various operational tasks including web publishing and event planning.
Summary Generated by Built In
Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details: 

Industry Manufacturing

Work Location Waterloo IA 50613-8000

Job Title Engineering Operations Analyst

Duration 3 Years (Strong possibility of extension)

Job Description:

• Duties: Researches, resolves, and responds to general customer concerns; escalates complex questions for resolution. 

• Retrieves records or data and distributes information as appropriate in order to provide timely and accurate information to department members or external customers. 

• Gathers and summarizes data from various sources in order to complete reports and special projects. 

• Updates and maintains databases, systems applications or files to ensure accurate and current information is available for use by others. 

• Performs analysis of basic or intermediate nature on information received, and researches or resolves discrepancies following prescribed procedures. 

• Schedules meetings, coordinates travel arrangements, and maintain appointment calendars on behalf of department managers or supervisors; may coordinate meeting amenities (i.e. refreshments, etc.). 

• Drafts and types standard letters and memoranda from specific instructions and prepares documents for distribution. 

• Maintains and updates established web sites with the assistance of basic web publishing software applications. 

• Processes and distributes incoming and outgoing mail, interoffice messages, faxes, and voicemail messages throughout the department. 

• Job functions include: Creating and displaying Digital Signage, writing the weekly DESIGN @ PEC newsletter, planning/organizing/executing/communicating for Fun Committee events, auditing the Design Engineer Reference sites, creating PowerPoint presentations for Employee Information meetings, distributing mail, creating and posting information on the recognition wall, compiling and posting the yearly accomplishments, recording and uploading videos, scheduling meetings, facilitating meetings, maintaining SharePoint sites, ensuring the awards case is clean, following up on PEC Staff commitments, scheduling lunches with the manager and employees, collecting money for and communicating about Casual for a Cause, auditing conference room cleanliness and supplies, helping with STEM activities, and helping with process improvement activities. 

• Should have strong verbal and written communications skills. 

• Will need to know MS Office applications, including SharePoint. 

• Applicants should be fast learners and willing to learn by finding information on the computer.

• Should be skilled at working on multiple different activities at the same time and should also be self-directed. 

• Education in Communications and/or Computers in these areas is a plus. 

• Related work experience is also a plus. 

• However, evidence of self-learning and self-motivation is even more important. 

• This role will be maintaining and updating the current SharePoint sites so the candidates must have working experience with SharePoint.

Additional Information

If interested, please contact:

Monaliza Santiago

314-815-5414

Skills Required

  • Strong verbal and written communication skills
  • Working experience with SharePoint
  • Education in Communications or Computers
  • Related work experience
  • Ability to learn quickly and self-motivate

Collabera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Collabera and has not been reviewed or approved by Collabera.

  • Fair & Transparent Compensation Pay is considered acceptable to strong on select technical contracts and in certain geographies, with some assignments described as substantially above typical consultant rates. Outcomes appear closely aligned to client budgets and market conditions, delivering solid value in higher‑demand niches.
  • Career-Linked Recognition & Rewards Compensation tends to track niche skills and client demand, leading to more favorable pay for specialized technical roles and markets. This structure helps some cohorts perceive their pay as market‑competitive.
  • Wellbeing & Lifestyle Benefits Offerings include access to mental‑health therapy sessions and gym membership or reimbursement. These additions complement core coverage in some roles.

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The Company
HQ: Basking Ridge, New Jersey
6,138 Employees
Year Founded: 1996

What We Do

In our relentless pursuit of greatness, we are dedicated to developing individuals, creating exceptional teams, and cultivating a unique culture of unity and care. As providers of digital talent solutions, we aim to positively impact businesses and communities globally. We would be honored to be your trusted and uncommon partner on this journey.

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