Site Reliability Engineer

Sorry, this job was removed at 04:07 p.m. (CST) on Friday, Oct 10, 2025
Easy Apply
Boston, MA, USA
Hybrid
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
Stop guessing about your digital experience. Find & fix the impactful issues holding back your apps.
The Role
About LogRocket

Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of almost 3,000 customers including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that.

Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.

Responsibilities

  • Improve quality of pager alerts while reducing noise
  • Maintain awareness of engineering initiatives across the organization and monitor their impact on stability, cost, and performance
  • Keep infrastructure up-to-date to take advantage of security patches and new features
  • Improve operational security without sacrificing engineering independence

Qualifications

  • At least 4 years of experience as a Site Reliability Engineer, or related job
  • Ability to read and understand product code (writing product code is a nice-to-have!)
  • Familiarity with the state of the art in cloud technologies, including common providers, specific tools of the trade, and their strengths and weaknesses
  • Experience operating applications and databases with demanding scalability or availability requirements
  • Proven expertise in modern container orchestration practices (we use Kubernetes on GKE) 
  • A strong understanding of the performance, architecture, tooling, and cost of cloud systems
  • A security focused mindset with a solid understanding of incident response and risk mitigation
  • A strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with the team and customers
  • If you don’t meet all of these, we still encourage you to apply. We believe that code is code, regardless of language, and learning different tools is part of joining a new company.

Benefits & Perks

  • Catered lunch and an impressive array of your favorite snacks (healthy AND non-healthy!) 
  • Unlimited vacation policy
  • Health, Dental, Vision benefits, 401k, commuter benefits
  • Generous stock options
  • Regular team outings and activities (from boat rides to paintball, we’ll try anything!)

LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

LogRocket will consider sponsoring visas for applicants in the US that need work authorization.

LogRocket Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LogRocket and has not been reviewed or approved by LogRocket.

  • Parental & Family Support Fully paid parental leave is consistently advertised, with multiple role descriptions specifying three months. This emphasizes tangible support for employees welcoming a child.
  • Leave & Time Off Breadth Unlimited PTO is positioned as a standard policy across roles. The company repeatedly highlights flexibility in taking time off.
  • Equity Value & Accessibility “Generous” stock options for full‑time employees are prominently featured in official postings. This provides ownership upside as part of total rewards.

LogRocket Insights

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The Company
HQ: Boston, MA
95 Employees
Year Founded: 2016

What We Do

LogRocket combines session replay, error tracking, and product analytics – empowering software teams to create ideal product experiences across web and mobile apps. Located in Downtown Crossing, we’re on a mission to build the best possible frontend monitoring solutions for engineering and product teams.

Why Work With Us

LogRocket is the only analytics & error tracking platform that doesn’t want its users spending all their time staring at dashboards and sifting through noisy alerts. We’re always looking for better ways to help customers find the most severe things holding back their apps so they can spend their time doing what they love – building great software!

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