Salesforce Solution Architect (Remote)

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Company Overview:

Silverline employees are passionate about what they do. We’re a diverse group of cloud technology professionals with the same goal: to make our clients’ lives easier through technology — and have a good time while we’re at it! From strategy and implementation to managed services, we guide Financial Services and Healthcare industry clients to success — enabling continuous value with the Salesforce platform. Silverline has been a Salesforce consulting partner since 2009 and our purpose is to create rewarding experiences for our team, our clients, and the world we live in. Come be a part of our team!

Position Overview:

  • As a key contributor on a project team, the Solution Architect guides customers through the design and implementation of Salesforce solutions
  • Engage customer stakeholders to understand desired business outcomes and define success criteria
  • Articulate to customer stakeholders the value of recommended solutions and approach
  • Lead discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation
  • Perform fit-gap analysis between Salesforce functionality and client requirements
  • Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
  • Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
  • Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
  • Develop training curriculum and deliver training sessions to the solution’s end users
  • Work with a Silverline Engagement Manager to manage a project to scope, budget and timeline expectations

Basic Requirements:

  • BA/BS degree in Business, Computer Science or Engineering – or equivalent work experience; MBA preferred
  • 7-15 years experience consulting and/ or experience with Salesforce (various clouds)
  • Experience with business process definition, best practices, and re-engineering
  • Industry experience (Healthcare or Financial Services) and experience with related platforms (Health Cloud, Financial Services Cloud, Ncino, Vlocity)
  • Experience with data migrations from third party systems to Salesforce
  • Experience designing or building Salesforce integrations with 3rd party applications
  • Understanding of the key levers for B2B, B2C, hybrid business models
  • Understanding of key concepts of user centered design and design thinking
  • Desire to learn new things
  • Great teamwork and collaboration skills

More Information on Silverline
Silverline operates in the Software industry. The company is located in New York, NY. Silverline was founded in 2009. It has 330 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 22 open jobs at Silverline, click here.
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