Manager, Network Engineering
JOB SCOPE
Responsible for providing guidance and direction to the Network Engineering team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. Responsible for the hiring, training, development, and performance management of staff.
DUTIES AND RESPONSIBILITIES
- Develops a disciplined, detailed and structured team to drive a high performance culture and environment.
- Provides engineering support and direction for new or existing technologies and current operational initiatives.
- Work with staff to ensure that individual team metrics and goals are being met.
- Ensures required reports are timely, accurate and complete.
- Provides technical guidance and assistance as required for problem resolution.
- Oversees the daily activities of Network Services and performs direct supervision of team members, including performance reviews, career development, and staffing.
- Adheres to industry specific local, state, and federal regulations, as applicable.
- Knows, understands and follows company policy.
- Establishes positive employee relations through effective communication and ongoing support.
- Performs other duties as requested by manager.
BASIC/MINIMUM QUALIFICATIONS
- Bachelor's Degree in Engineering or related field or related work experience
- Minimum six (6) years of Network Operations and/or Implementation experience
- Minimum three (3) years of Management experience in a 24/7 operations center
- Minimum two (2) years of Project management experience
ADDITIONAL JOB QUALIFICATIONS
- Analyze and interpret data
- Communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel
- Maintain confidentiality
- Ability to make decisions and solve problems while working under pressure
- Manage multiple projects at one time
- Ability to prioritize and organize effectively
- Supervise and motivate others
- Ability to use personal computer and software applications
- Ability to work independently
- Knowledge of LAN/WAN design and operations
- Ability to work with others to resolve problems, handle requests or situations
- Knowledge and experience with Network and Element Management tools
- Knowledge of cable, voice and data communications networks, and associated elements
- Ability to work independently
- Knowledge of TCP/IP and SNMP
- Knowledge of HFC networks
- Ability to maintain confidentiality
- Knowledge of Microsoft Office
- Demonstrated leadership qualities
WORKING CONDITIONS
- Office environment
- Varying schedules in a 24 x 7 Network Center
- Travel as required
ENE501 301775 301775BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a minimum of $96,100.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.