Cat Digital uses digital technologies to help Caterpillar Inc. customers build a better world.
Chicago, IL

Lead Software Engineer at Caterpillar

| Chicago, IL | Remote
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Career Area:
Job Description:
At Caterpillar, we're delighted to be making a significant investment in our team that focuses on Google Analytics implementation and reporting capabilities. We have an exciting and challenging opportunity for a Lead Software Engineer. The Lead Software Engineer provides technical leadership in technical solution development, implementation, and support for Caterpillar's Google Marketing & Analytics Platforms. This position will implement world class capabilities to support a wide range of digital applications while delivering against the common department goals in line with CAT Digital Strategy.
This role is responsible for delivering Google oversight, technical solution design, implementation, reporting, dashboards, and insights in support of Caterpillar's digital strategy. The mandate includes partnering with digital channel owners as well as internal data science, customer service, marketing, legal and technology teams to ensure the organization understands and can act on insights derived from our customers' on-site digital behavior.
Additional responsibilities include training the organization on the access and use of digital analytics data, supporting campaign tracking & a/b testing. In support of these goals, this role will team lead and train a small team of talented digital analysts and implementation specialists. Other responsibilities include:
1. Conduct reporting and analyses on all 500+ digital properties to provide data to drive decisions that will enhance user experiences, optimize campaign performance, and provide recommendations to the organization in relation to the behavioral data for each property.
2. Work with Product Owners, Stakeholders, Designers, and Developers to implement measurement plans that enable future reporting and analysis.
3. Oversee, create, and automate tools and dashboards to effectively manage requests from stakeholders with varying levels of technical capability.
4. Foster a team with high levels of relevant skills (analytics, story-telling, data visualization, etc.) and knowledge (an understanding of tagging, marketing technologies and methods, quantitative and qualitative research methods)
5. QA and troubleshoot, data collection on digital properties using JavaScript and the developer console
6. Document reporting and implementation requirements to meet business and site reporting plans
The position manages the completion of its own work assignments and coordinates work with others. Based on past experiences and knowledge, the incumbent normally works within a team environment, with minimal management input and review of end results.
Typical customers include dealers, other external companies who support Caterpillar as well as internal business unit and/or service center groups. The position is challenged to quickly and correctly identify problems that may not be obvious.
The incumbent solves problems by determining the best course of action, within departmental guidelines, from many existing solutions. The incumbent sets priorities with Product Management team direction and establishes a work plan in order to complete broadly defined assignments and achieve desired results. The position participates in brainstorming sessions focused on developing approaches to meeting required deliverables.
Basic qualifications:
  • Position requires a Bachelor's degree in analytics, statistics, marketing, or other related field.
  • 5+ years experience implementing Google Analytics 360 or GA4 via Google Tag Manager
  • Google Analytics Individual Qualification
  • Proficiency with HTML, CSS, JavaScript and the document object model related to analytics tagging with Google Tag Manager
  • Knowledge of SQL for data science analysis and reporting
  • Experience with A/B Testing platforms (Google Optimize)
  • Cookie consent management experience related to Google marketing platform data collection
  • Experience demonstrating analytical capabilities to various levels of leadership.
  • Experience with Digital Marketing technologies, including campaign tracking and Salesforce Sales Cloud and Marketing Cloud Google Analytics integrations

Top candidates will also have:
  • A foundational knowledge of Google Analytics for Firebase or GA4
  • Ability to translate data analysis into business and marketing optimization recommendations
  • Strong analytical skills, proficient with GCP BigQuery, Microsoft Excel, Tableau Software, Power BI and data analysis methodologies and execution
  • Experience with implementing quality control procedures for analysis, reporting and data visualization
  • Effective team management, time management and project management skills
  • Experience with Azure DevOps.
  • Experience in a fast paced, technology arena.
Visa sponsorship available for eligible applicants.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • Google AnalyticsAnalytics
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    • SalesforceCRM

What are Caterpillar Perks + Benefits

Volunteer in local community
Caterpillar Inc. participates in local volunteer activities such as the Chase Corporate Challenge
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Caterpillar

What are some social events your company does?

Whether we’re working virtually or in-person, we are always looking for ways to have fun and grow as a team. Team dinners, coffee chats, ax throwing, chess club, and virtual happy hours are just a few of the activities we do to make work more fun and connect with colleagues around the world.



What kinds of technical challenges do you and your team face?

It’s amazing to be able to work in an architectural framework where we can negotiate between speed to market and a solid application – software that is well-built, well-designed, well-tested. I find this negotiation both challenging and exhilarating.


Lead Software Engineer

How does the company support your career growth?

I’ve been with Caterpillar for 20 years now, and I’ve been lucky to work on teams that have different focuses. I’ve worked on everything from engineering applications to the latest and greatest digital technology applications.


Digital Product Manager

How do you make yourself accessible to the rest of the team?

The team should be comfortable approaching me with any kind of issue — like improving a process, getting rid of unnecessary ceremonies or something else — and know that I will address it. I believe a manager should be the first line of defense against bugs and conflicting priorities, and my team needs to know that I have their back.


Software Engineering Manager

What projects are you most excited about?

Deep learning algorithms, popularized in the past five years, allow us to scan huge volumes of data from Caterpillar's fleet of connected engines and machines for unusual patterns. We're now able to make sophisticated predictions that wouldn’t have been possible 20 years ago.


Analytics Director

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