Founded by the Channell family in 1922, Channell is a global designer, manufacturer, and seller of outside plant infrastructure equipment. The markets served by Channell are Telecommunications, Municipalities, Internet Service Providers, Wireless, Water, Power, and CATV, among others. Major product lines include a complete line of thermoplastic and metal fabricated enclosures, fiber optic cable connection and management systems, and high-performance below-grade vaults.
JOB SUMMARY:
The Quality Control Engineer facilitates preventative, corrective action and finds solutions to customer complaints. Supports the Quality Auditors with tools to identify non-conformance and uses problem-solving and remedial action skills. Executes process control methods on a wide assortment of manufacturing and assembly processes. Assists the quality team in maintaining the effectiveness of the Channell Quality Management System and supports continued certification of ISO 9001:2015.
ESSENTIAL FUNCTIONS:
- Develops training to build quality awareness throughout manufacturing.
- Provides leadership in compliant areas of internal auditing and ISO 9001: 2015 documentation.
- Executes continuous improvement of Quality Auditor receiving/inspection and Quality Auditor floor auditing
- Monitors and communicates supplier quality performance metrics.
- Conducts supplier audits and issues recommendations and requests for corrective action.
- Assists Manufacturing Engineering in analyzing product non-conformance, customer, and internal complaints.
- Addresses non-conformance and complaints by identifying a root cause with root cause correction.
KNOWLEDGE OF:
- Good understanding of quality and safety practices
ABILITY TO/TRAINING REQUIREMENTS:
- Must understand and follow all departmental safety rules.
- Read and understand written assembly instructions
- Understand Safety Data Sheets (SDS)
- ISO sections about the position
QUALIFICATIONS:
- Bachelor’s Degree in Engineering (Quality, Industrial, or Mechanical preferred)
- Minimum 3 years in a Quality Engineering
- Experience in product development and manufacturing release
- Experience in assembly operations
- Experience with an ISO 9001: 2015 certification
- Experience with Engineering Documentation released to Manufacturing
- Experience with Material Review Board techniques and responsibilities
- Working knowledge of statistical techniques and tools
- Demonstrated auditing and problem-solving skills
- Demonstrated verbal and written communication skills
- Ability to train and mentor
- Working knowledge in spreadsheets, databases, and word processing software
- General understanding of business and financial metrics
- Ability to lift to 30 / 50 pounds
- Wear proper personal protective equipment, such as safety glasses, steel toe boots, and high visibility uniform
- Capacity to work overtime as needed
PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical and working conditions requirements below are examples of the orders to carry out the essential job functions.
Physical Demands: Sitting, standing, and walking (up to continuously); bend/stoop, twist neck and torso (frequently); reach, hold, grasp, push, pull, lift/carry raw material, finished product, tools, and machinery up to 30 / 50 pounds (frequently); use seeing, hearing and speaking.
Working Conditions: Work indoors and outdoors; exposure to temperatures commensurate with outdoor seasonal temperatures.
Skills Required
- Bachelor's Degree in Engineering (Quality, Industrial, or Mechanical preferred)
- Minimum 3 years in a Quality Engineering role
- Experience in product development and manufacturing release
- Experience in assembly operations
- Experience with ISO 9001:2015 certification
- Experience with engineering documentation released to manufacturing
- Experience with Material Review Board techniques and responsibilities
- Working knowledge of statistical techniques and tools
- Demonstrated auditing and problem-solving skills
- Demonstrated verbal and written communication skills
- Ability to train and mentor
- Working knowledge in spreadsheets, databases, and word processing software
- General understanding of business and financial metrics
- Ability to lift 30 to 50 pounds
- Must wear proper personal protective equipment (safety glasses, steel toe boots, high visibility uniform)
- Capacity to work overtime as needed
- Good understanding of quality and safety practices
- Ability to read and understand written assembly instructions and Safety Data Sheets (SDS)
What We Do
Channell Commercial Corporation is a global designer and manufacturer of telecommunications equipment, including thermoplastic and metal fabricated enclosures, copper termination products, and fiber optic cable management systems, serving telephone, cable television, and power utility network providers.
