Employee Experience Coordinator
- EA 11 38 Hours
- $124,955.37 + Super
- 1 Rostered Day Off (RDO) per month
Help create the moments and experiences that make a difference to our people.
Working within Sydney Water's Total Reward team, you'll help bring our employee experience programs to life, from celebrating achievements and career milestones to supporting employee benefits and improving the way our programs are delivered.
This is a varied, hands-on coordination role where you'll work across recognition, benefits, events, communications, data and reporting. You'll collaborate with teams across the business and external partners to ensure our employee programs are delivered seamlessly and create a positive experience for our people.
The role directly supports recognition and benefits programs and works with People & Culture, Communications and Events teams, business leaders and external partners.
About the role
- Coordinate the delivery of Sydney Water's employee recognition programs, including Long Service Awards and annual employee recognition events.
- Manage end-to-end program logistics, including communications, stakeholder engagement, vendor coordination and event administration.
- Support the administration and continuous improvement of employee benefits and employee experience initiatives.
- Contribute to reporting and insights that help measure program success and identify opportunities for improvement.
- Assist with the preparation and distribution of employee communications promoting recognition, reward and employee benefits programs.
- Monitor employee experience program inboxes and respond to enquiries in a timely and professional manner.
About you
- Experience in one or more of these areas would be highly regarded: administration, recognition and benefits, project coordination or a related field would be highly regarded - you don't need experience in all of these areas.
- You enjoy working autonomously and take ownership of planning and organising your own work, managing competing priorities and meeting deadlines.
- You bring strong attention to detail and follow through to deliver accurate, high-quality outcomes.
- You communicate clearly and confidently, both in writing and in conversation, and build effective relationships with a wide range of stakeholders.
- You have experience coordinating events, employee programs or engagement initiatives, with a focus on a positive employee experience.
- You bring curiosity, creativity and a practical approach to problem-solving, developing new ideas, employee offerings and better ways of working.
- You're confident using Microsoft Office applications, particularly Excel, Outlook, Word and PowerPoint.
- Experience using HR systems and reporting tools would also be highly regarded.
Most importantly, you'll enjoy making things happen for people, whether that's celebrating an employee milestone, coordinating a major recognition event, improving a benefits process or simply making someone's experience easier.
Please see the job profile for the role's full accountabilities here
Does this sound like you? Apply now. Closing date: Friday 13th November
We support you through the application process and can modify as needed. Let us know what you need. For more information, please contact Connor May at [email protected]
Why join us
At Sydney Water, your work will make a real difference in people's lives and your own. With diverse projects and roles, you'll find ample career growth opportunities. We actively seek and celebrate diversity, equity, inclusion and individuality, fostering a safe environment where everyone can thrive and contribute to meaningful outcomes for our communities.
Dive into Our Great Benefits
- Competitive Remuneration: We'll ensure your skills and contributions are valued and rewarded appropriately.
- Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting productivity and wellbeing.
- Continuous Professional Growth: We invest in your career through leadership and development programs.
- 24/7 Wellbeing Support: Access free and confidential mental health and wellbeing support through our Employee Assistance Program.
- Discounted Private Health Insurance: Access discounted health insurance options for you and your family.
- Family First: Enjoy up to 18 weeks of paid parental leave and a childcare allowance.
- Fitness Passport: Access a wide range of gyms and aquatic centres across NSW.
- Novated Leasing: Benefit from flexible vehicle leasing options.
As part of the application process, Sydney Water will collect your personal information to assess your suitability for the role. Your personal information may also be used to establish a Dayforce talent profile and will be collected in accordance with Dayforce's Terms and Privacy Policy and Sydney Water's Privacy Collection Statement – Recruitment.
Skills Required
- Experience in administration, employee recognition and benefits, project coordination, or a related field
- Ability to work autonomously, organize work, manage competing priorities, and meet deadlines
- Strong attention to detail and ability to deliver accurate, high-quality outcomes
- Clear and confident written and verbal communication skills
- Ability to build effective relationships with diverse stakeholders
- Experience coordinating events, employee programs, or engagement initiatives
- Curiosity, creativity, and practical problem-solving ability
- Proficiency with Microsoft Office applications, particularly Excel, Outlook, Word, and PowerPoint
- Experience using HR systems and reporting tools
What We Do
Sydney Water is Australia’s largest water utility, serving Greater Sydney, the Blue Mountains and the Illawarra. It provides water, wastewater, recycled water and some stormwater services across a 12,700-square-kilometre operating area in New South Wales. As a statutory State Owned Corporation wholly owned by the NSW Government, its principal objectives are protecting public health, protecting the environment and operating as a successful business.
