eLearning Instructional Designer

eLearning Instructional Designer

Reports To: Manager, Learning and Development

Duration: 12-month Contract

Effective: January 2027

Salary Range: $80,000-$85,000 Annually

About Us

Our Social Purpose: CREA opens doors to thriving futures for all, beginning with home.

Based in Ottawa, The Canadian Real Estate Association (CREA) is the national voice of REALTORS® and an impassioned advocate for homeowners. The organization plays an important role in assessing and influencing important economic, policy and social issues.

We champion REALTORS® on behalf of Canadians, promoting awareness, education, and professional excellence in the profession.

Join us and be a part of a team that is working together to make home happen.

Position Overview

Are you a creative communicator who can translate facts into visual and interactive learning experiences for our members? The eLearning Instructional Designer designs, develops, and implements engaging digital learning experiences that build knowledge of CREA's products, services, and professional standards. From short microlearning resources and instructional videos to nationally recognized multi-module certification programs, this role supports the professional development of more than 155,000 REALTORS® across Canada.

Core Competencies

• Instructional Design and Technical Expertise

• Innovation

• Creativity

• Communication

• Collaboration

• Project and Time Management

Function

The eLearning Instructional Designer is a key role within the Learning and Development team. Leads the development of eLearning educational content for CREA staff, Board/Association staff and REALTORS® in accordance with CREA initiatives and strategies

Key Responsibilities

• Scope, design, and develop engaging digital learning content using adult learning principles and instructional design best practices.

• Develop strategies to adapt and/or repurpose existing course content into other formats.

• Create innovative and engaging skill-building experiences that promote learner engagement and knowledge retention.

• Design and develop new training material, especially eLearning modules, using Articulate 360 (Storyline, Rise, Review and SCORM publishing).

• Create and edit digital imagery, video, audio, still images, and effects as required, including education videos and supporting assets.

• Create and use standard development processes, tools, templates, and assessments, ensuring consistency with CREA brand standards, accessibility and inclusive design principles.

• Pilot and launch online courses with the help of L&D Content team and LMS team.

• Independently manage assigned learning projects while collaborating with cross functional teams to meet project timelines and deliver high quality learning experiences.

• Recommend the most effective training delivery formats (e.g., microlearning, videos, interactive resources) for new and existing learning materials.

• Work with content developers and subject matter experts to create visual content.

• Apply exceptional attention to detail when reviewing, revising, testing and QA for digital learning content prior to publication.

• Regularly revise, update, or enhance current training content and learning assets based on stakeholder and team feedback.

• Leverage emerging learning technologies and AI enabled tools to improve development efficiency, learner engagement, and the overall learning experience.

• Ability to work independently in a remote, collaborative team environment.

Qualifications & Skills

Education & Experience

• 3+ years of experience with course design, from initial design through to publication.

• Experience applying instructional design and adult learning principles.

• Demonstrated ability to lead the design and development of online learning experiences and guide subject matter experts on learning methods, assessment activities, course flow, LMS integration, educational technologies, and interactive course components

Technical Skills

• Advanced proficiency with Articulate 360, particularly Storyline, including variables, triggers, layers, accessibility, and SCORM publishing.

• Experience applying visual design, branding, accessibility, and user experience principles to digital learning solutions.

• Experience with multimedia tools, including Adobe Creative Cloud applications (Photoshop, Illustrator, Premiere Pro, After Effects) and other digital content creation tools.

• Knowledge of content management systems, preferably SharePoint.

Soft Skills

• Excellent judgment, creative problem-solving, and organizational skills.

• Excellent communication skills with subject matter experts, clients, managers, and team members.

• Ability to adapt to change, manage competing projects and priorities, and respond to delays or unexpected events.

Assets

• Experience with graphic design, video, microlearning, gamification, simulations, and animation/motion graphics.

We thank all applicants for their interest, however only those under consideration for the role will be contacted.

At CREA, we are committed to fostering an inclusive, barrier-free and accessible environment. Part of this commitment includes arranging accommodations to ensure an equitable opportunity to participate in the recruitment and selection process. If you require an accommodation, we will work with you to meet your needs.