eCommerce Manager

Job Description

Job Summary (General Responsibilities):

As an eCommerce Manager at Belkin, you will work closely with the eCommerce Senior National Account Manager and other cross functional teams to exceed revenue and profit goals within the channel. The successful candidate will have a firm grasp and understanding of Amazon site merchandising activities and optimization tactics. Additionally, candidate must have a working knowledge of Amazon.com and Vendor Central.

Our hybrid work model allows you to work from home and take advantage of our brand-new HQ in El Segundo at any time. Most likely, you'll work from your home and come to the office to use our equipment and meet with the team. You are required to spend 2 days in the office per week.

Specific responsibilities include:

• Account management of eCommerce partners.
• Constant site maintenance, management and change tactics to impact conversion rates.
• Constant focus on reviews and relevancy on Amazon.com.
• Full online ownership of how our product is presented, marketed and perceived.
• Manage the day-to-day operations including product content, inventory availability, pricing and promotional activities in order to optimize conversion and revenue.
• Work towards meeting revenue budget targets, with a strong ability to manage the P&L.
• Develop integrated demand generation campaigns to drive sales and increase awareness for Belkin products
• Partner with Interactive Marketing team to drive search engine optimization, search engine marketing, online advertising, digital media, email marketing, website(s) and interactive campaigns to drive consumer and merchant acquisition, retention and loyalty.
• Provide input to cross-functional teams who will create and execute content, manage search/keywords, social media marketing, banner ads, merchant product mock-ups, email campaigns, videos, collateral, branding, and campaign development.
• Supply Chain Management and understanding of how to read and manage Amazon.com operational performance.
• Interface with internal sales, marketing, demand planning, finance, IT and warehouse staff to manage day-to-day business.
• Work closely with the Inventory Planning Team to provide an ongoing forecast for inventory demand.
• Ensure all sales and marketing initiatives drive top line revenue, optimize return-on-investment and achieve other key performance indicators.
• Develop and manage promotional calendar with emphasis on Amazon key drive times.
• Develop and manage online financial, operating and reporting analytics to track and predict performance.
• Learn and remain proficient on the Belkin product lines.
• Conduct self in a professional and courteous manner.
• Take full responsibility for individual actions.

Education and Experience Requirements:

• 2+ years of successful business development and account management with experience in a channel sales-based organization with extensive retail and eCommerce exposure.
• 2+ years working with Amazon.com.
• 2+ years’ experience with a consumer goods supplier selling through Vendor Central and/or Seller Central.
• Strong knowledge of Internet technology and Internet marketing principles.
• Interested in “Discoverability” eCommerce tactics.
• Computer savvy, proficient with Word, Excel, Outlook and PowerPoint.
• Experience using website content management systems, analytics solutions, and customer resource management systems (Salesforce.com, in particular).
• Proven successful track record in managing website keyword optimization and marketing, affiliate partnerships, merchandising, email marketing, digital media and online marketing campaigns to elicit conversion.
• History of strong external relationships with partners and vendors.
• Must be a team player who prioritizes the team and overall business objectives.
• Excellent written, verbal, negotiation and presentation skills (able to create and deliver presentations to senior management).
• Proactive, well organized self-starter with strong project management skills.

What you’re getting into

We’ve got big collaborative spaces for your big ideas, so bring an open mind and leave your suit in the closet. We all are committed to creating unique and rewarding consumer experiences. Everyone is interested in succeeding – for the team, for themselves and for the business. Cross-functionally and across the company, everyone has common goals and aspires to be their best.

You will learn something new or at least look at things differently every day. There are so many smart and creative people around that you’ll be motivated to pursue the ideal. 

Team spirit is infectious. Belkin is an extremely open workplace, where communication is essential. Not every idea will be accepted, but you’ll be asked for your point of view. Innovation thrives on multiple and varied levels. At Belkin we challenge conventional wisdom and refuse to accept that something cannot be done.

Belkin is an Equal Opportunity and Affirmative Action Employer Disability and Veterans. We maintain a drug-free workplace.

All candidates applying for a job in the EMEA region, please review the Applicant Privacy notice HERE

Range for this position:

$73,000 - $80,000

Factors such as geographic location, academic credentials, relevant experience, and specific knowledge, skills and abilities will influence the actual salary offered. In addition to a competitive market-based salary, compensation also includes a performance-based bonus, and in addition to a full range of medical, financial, and/or other benefits. Further details can be found here.