The Role
Manage end-to-end ecommerce orders from processing through dispatch, coordinate with customer care, fulfillment, logistics, and streetwear teams, maintain daily sales and operational reports, and use Shopify to update products, manage inventory, track orders, and resolve platform issues.
Summary Generated by Built In
About Crepdog Crew
Crepdog Crew is India’s biggest marketplace for streetwear and sneakers. With a strong online presence at www.crepdogcrew.com and physical stores in New Delhi, Mumbai, and Hyderabad, we are redefining the streetwear culture in India. At CDC, we don’t just sell products — we’re building a community-driven, culture-first experience for the next generation of style-conscious consumers.
Job Description
Job Title - Ecommerce Executive
Location - Aerocity, Safed Pul, Andheri, Kurla Road, Off Sakinaka, Andheri East, Mumbai - 400072
Experience - Minimum 1 year
Job Type - On-site, 6 Days Working (Monday to Saturday)
Role Overview
We are looking for a proactive and detail-oriented E-commerce Executive to join our dynamic team. The ideal candidate will play a crucial role in managing day-to-day operations, coordinating across internal teams, handling order fulfillment, and ensuring a seamless customer experience.
Key Responsibilities
- Order Fulfilment & Dispatch Oversee end-to-end order management from processing to dispatch, ensuring timely and accurate delivery to customers.
- Cross-functional Coordination Collaborate with multiple verticals including Streetwear, Customer Care, Fulfilment, and Logistics to maintain smooth operations.
- Daily Reporting Maintain and share daily reports on online sales, order status, inventory, delivery performance, and customer feedback.
- Platform Management Work extensively on Shopify to update products, manage stock levels, track orders, and troubleshoot platform-related issues.
Who’s a Good Fit?
- Minimum 1 year of experience in E-commerce, with a focus on order fulfilment and operations.
- Familiarity with Shopify is essential.
- Strong command of Microsoft Office, especially Excel, for reporting and tracking.
- Excellent analytical and problem-solving skills to identify and resolve operational issues quickly.
- Ability to multitask and work efficiently in a fast-paced environment.
- A team player with strong interpersonal and communication skills.
- Experience or interest in streetwear, fashion, or sneakers is a plus!
Why Join Us?
- Be part of a fast-growing youth-driven culture brand that’s shaping the future of Indian streetwear.
- Work in a collaborative, creative environment with opportunities for growth and leadership.
- Exclusive access to India’s top streetwear drops and events.
Skills Required
- Minimum 1 year of experience in ecommerce, focused on order fulfillment and operations
- Familiarity with Shopify
- Strong command of Microsoft Office, especially Excel
- Strong analytical and problem-solving skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong interpersonal and communication skills
- Experience or interest in streetwear, fashion, or sneakers
Am I A Good Fit?
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The Company
What We Do
Crepdog Crew is an Indian retail and e-commerce platform focused on limited-edition sneakers, premium streetwear, watches, and related fashion products. It offers a curated shopping experience through experiential retail, serving sneakerheads and fashion enthusiasts. The company began as an Instagram sneaker-resale page and has expanded into a broader platform for online shopping and brand discovery across India, combining marketplace convenience with an immersive retail experience.
