The Role
Manage e-commerce accounts across KSA and UAE, drive joint business plans and P&L, negotiate listings and trade terms, optimize product content and retail media campaigns, track performance, manage budgets and stakeholder coordination to grow sales and visibility.
Summary Generated by Built In
We are recruiting an E-Commerce Specialist for one of our clients, a leading pharmaceutical company based in Dubai.
About Our Client
Our client is a well-established pharmaceutical company in Dubai, recognized for its commitment to innovation, quality, and patient-centric healthcare solutions. With a strong regional presence and a growing portfolio of pharmaceutical products, the company plays a key role in supporting healthcare systems across the Middle East. They foster a data-driven culture and offer a collaborative environment where insights directly influence strategic and commercial decisions.
Key Responsibilities
- Day-to-day relationship management with key e-commerce
customers across KSA and the UAE
- Drive joint business plans with clear commercial priorities
and disciplined execution
- Own the P&L of assigned accounts and steer the business
with strong commercial discipline
- Manage internal stakeholders across finance, supply chain,
marketing, and other functions to ensure aligned execution
- Lead negotiations for product listings, visibility, retail
media, and trade terms
- Optimize product content and page quality to improve
visibility and conversion
- Track ratings, reviews, search performance, pricing, and
product availability with precision
- Plan, launch, and optimize retail media campaigns across
leading e-commerce platforms
- Manage budgets, invoicing, and performance reviews with
strong commercial discipline
- Manage product submissions, launches, and promotional
visibility
- Track sales, visibility, stock levels, and media investments
with a strong performance-driven mindset
- Maintain scorecards, forecasts, and issue resolution with
key stakeholders
Requirements
- Bachelor's degree in Business, Management, or a related
field
- Minimum 5–7 years of experience in e-commerce, digital commerce, or Omnichannel
roles
- Proven experience managing GCC e-commerce accounts, ideally
across KSA and the UAE
- Experience in FMCG, beauty, or consumer health is essential,
while experience in OTC or e-pharmacy is an advantage
- Strong knowledge of digital shelf management, retail media,
and performance-driven execution
- Proficiency in platform analytics, Microsoft Excel, and
performance dashboards
- Strong stakeholder management, commercial acumen, and
execution skills
- Fluency in English is required, while Arabic is an advantage
- Based in KSA or the UAE, with willingness to travel across
markets
Benefits
- Employee Benefits as per the UAE Labor Law
- Competitive Salary
Skills Required
- Bachelor's degree in Business, Management, or related field
- 5-7 years' experience in e-commerce, digital commerce, or omnichannel roles
- Proven experience managing GCC e-commerce accounts, ideally across KSA and the UAE
- Experience in FMCG, beauty, or consumer health
- Experience in OTC or e-pharmacy
- Strong knowledge of digital shelf management, retail media, and performance-driven execution
- Proficiency in platform analytics, Microsoft Excel, and performance dashboards
- Strong stakeholder management, commercial acumen, and execution skills
- Fluency in English
- Arabic language skills
- Based in KSA or the UAE with willingness to travel across markets
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The Company
What We Do
Decision Management Consultants (DMC) is a trusted and experienced business consultancy firm in the UAE, established in 1990, providing expert guidance for business setup, growth, and success.
