JOB TITLE: Document Management Associate
REPORTS TO: Document Management Lead/Manager
DEPARTMENT: Centralized Support Services/Document Management
FLSA STATUS: Non-exempt. Monday to Friday, 8 am to 4:30 pm EST
OVERVIEW: To assist in the daily operations by processing both incoming and outgoing mail communications.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Receives, identifies, and delivers incoming packages internally.
- Opens incoming mail and process it accordingly.
- Meter mail and maintain meter machine reports.
- Send UPS packages as instructed.
- Fold letters and stuff envelopes.
- Faxing, emailing, or scanning documentation as instructed.
- Sorting, looking up, and counting various documents.
- Process outgoing IME Certified letter as needed. as needed
- Receive, log and process incoming certified mail as needed.
- Send outgoing mail from Document Mgmt. email as needed.
- Cover Reception desk as needed.
- Print outgoing letters using Automate, as needed
- Run and maintain the folder inserter, as needed
- Monitor and process “Return to Sender” workflow, as needed
- Performs additional duties as directed by Document Management Lead or Manager.
SKILLS:
- Proficient in Microsoft Office and Outlook, at a mid- level or above
- Organizational skills
- Data Entry Skills
- Excellent written and verbal communication skills
- Attentive to details
- Ability to follow instructions.
- Demonstrate the ability to do multiple tasks, prioritize effectively, and successfully fulfill work assignments.
- Proficient computer skills (create folders, open attachments, drag/drop PDF’ s, open/download information from CD’s & flash drives)
EDUCATION, EXPERIENCE AND TRAINING:
- High School Diploma required.
- Previous experience with Document Handling
- Prior experience in performing office-related tasks such as faxing, emailing, and scanning documents.
PHYSICAL DEMANDS:
- Carrying, Lifting, Standing, and sitting for extended periods of time.
8 am to 4:30 pm
8 hours
Skills Required
- High school diploma
- Previous document-handling experience
- Prior office experience with faxing, emailing, and scanning documents
- Proficiency in Microsoft Office and Outlook at a mid-level or above
- Data entry skills
- Organizational skills and attention to detail
- Strong written and verbal communication skills
- Ability to follow instructions, multitask, and prioritize effectively
- Proficient computer skills, including managing folders, attachments, PDFs, CDs, and flash drives
- Ability to carry, lift, stand, and sit for extended periods
What We Do
Medlogix’s offerings include a seamless collaboration through its proprietary MyMedlogix™ technology, recommendations from highly qualified medical professionals, and access to a national network of premier health care providers. We offer a comprehensive solution for streamlining insurance claims, backed by more than 35 years of claims management experience and powered by advanced technology. However, what makes us truly different is the standard we set for ourselves regarding our customer service. It begins by coming to work each day and continuing to improve upon everything we do. Whether it’s our process, our technology, an idea that advances the industry, or any aspect of the customer experience, we are committed to making a positive impact, and it is why we can say with confidence, “Expect Exceptional.” Visit https://medlogix.com to learn more
