Emerald Technologies is seeking a Director of Strategic Accounts to oversee major customer relationships, expand strategic partnerships, and unlock sustained revenue growth. This leader will play a central role in developing long‑range account strategies and ensuring Emerald delivers strong commercial and operational performance.
This remote role plays a critical leadership function in shaping account strategy and is aligned to a highly competitive compensation plan.
Responsibilities:
- Owns the creation of a growth strategy for their account(s) with an overall objective of XX% year on year improvement.
- Value Added Revenue aligned to budget objectives.
- Owns the creation, review, and approval of all contract/commercial documents and agreements governing business between Emerald and their customer(s).
- Owns the business development aspects of executing the account plan and advancing the relationship with the customer(s).
- Responsible for developing the funnel to target, executing the sales process, and updating the sales funnel.
- Responsible for opportunity management, including the development and execution of the “Opportunity Strategy” and the development and testing of the “Value Proposition.”
- Owns responsibility for pricing, financial approvals, proposal development, and “Setting and Managing Price,” including negotiating ongoing cost adjustments and meeting financial/pricing objectives.
Qualifications:
- Bachelor’s degree (BA) from four-year college or university.
- 10+ years related experience in strategic customer management. Or equivalent combination of education and experience.
- Extensive knowledge of production and inventory control, material and capacity requirements planning and master planning.
- Experience in managing customer revenue growth and commercial management/execution.
- Experience in manufacturing is required, and experience in contract manufacturing is a plus
- Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
- Ability to work in a team environment.
- Ability to concentrate in a busy environment and stay on task.
- Up to 30% domestic travel.
Benefits of the Job:
- Competitive medical, dental, and vision benefits.
- Health Savings Account/Flexible Spending Account
- 401K and company matching with no vesting period
- PTO for rest and relaxation
- Gym reimbursement (through Anthem)
- Employee Assistance Program
- A safe and inclusive work environment with team and management support
- Employee training and development
- Community service and philanthropic initiatives
- Employee appreciation and events
- Career advancement opportunities
- Employee Referral program
- Employee discounts
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.
At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.
This position requires access to information subject to U.S. export control regulations. Applicants must qualify as a U.S. Person under the International Traffic in Arms Regulations (ITAR).
Emerald Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Bachelor's degree from a four-year college or university
- 10+ years of related experience in strategic customer management, or equivalent education and experience
- Extensive knowledge of production and inventory control, material and capacity requirements planning, and master planning
- Experience managing customer revenue growth and commercial management or execution
- Manufacturing experience
- Proficiency with personal computers, Microsoft Office, Excel, Word, PowerPoint, and email
- Ability to work in a team environment
- Ability to concentrate in a busy environment and stay on task
- Contract manufacturing experience
What We Do
At Emerald Technologies, we provide our customers with world-class service experiences built on strong partnerships, flexible manufacturing capabilities, and expert engineering services. Leveraging our extensive international footprint while maintaining the regional values of our regional facilities, we at Emerald take enormous pride in providing unique solutions to our customers' most challenging problems and opportunities. Emerald Technologies has recently become aware of unauthorized individuals falsely representing themselves as members of Emerald’s Human Resources department. These individuals are contacting potential employees via LinkedIn and other platforms. Please be advised that these communications are not authorized by Emerald. To ensure the legitimacy of any employment opportunity, please verify that the position you are applying for is available and is currently accepting applications by consulting and reviewing our official pages: • https://www.emeraldtechnologies.com/careers/ • https://www.linkedin.com/company/emerald-technologies-us Emerald Technologies expressly disclaims any responsibility for any alleged losses or damages of any kind resulting from interactions with unauthorized parties.
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