If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.
At JPMorganChase, we’re creating positive impact in the world by building leading‑edge technology solutions that power global markets and businesses. As part of our Global Technology organization, you’ll help shape the future of financial services through innovation, resilience, and scale.
As an Executive Director of Software Engineering within Infrastructure Engineering, aligned to the Collaboration and Communications Product Line, you will lead one large technical area or multiple smaller areas across the Trader Voice engineering domain. In this senior leadership role, you apply deep technical and domain expertise to solve complex problems, exercise independent judgment within broad guidelines, and translate product strategy into resilient, global infrastructure solutions. You will be accountable for delivery excellence, risk and controls, stakeholder outcomes, and the development of high‑performing engineering teams.
Job Responsibilities
- Leads one or more engineering areas within infrastructure engineering, collaborating across technical domains to deliver cohesive, enterprise‑grade solutions
- Provides strategic and operational leadership to engineering teams, team leads, and managers in alignment with corporate and divisional objectives
- Partners closely with senior stakeholders to deliver solutions that meet business requirements, regulatory expectations, and service‑level objectives (SLOs/SLAs)
- Drives disciplined execution across risk management, controls, security, and operational resilience
- Partners with product leaders on product definition, roadmap planning, backlog prioritization, and customer‑facing SLOs/SLAs
- Translates market trends and emerging technologies—including productivity tooling, collaboration platforms, data, and AI/ML—into product vision and engineering strategy
- Owns staffing plans, budget, and financial accountability aligned to the function’s operating model
- Mentors and develops engineering leaders and technologists, raising engineering standards, delivery quality, and career progression
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Influences peer leaders and senior stakeholders across business, product, and technology organizations
Required Qualifications, Capabilities, and Skills
- Formal training or certification in infrastructure engineering or a related discipline, with 7+ years of applied experience
- 5+ years of experience leading technologists in complex, global engineering environments
- Demonstrated experience managing infrastructure engineering teams with accountability for operational execution and delivery governance
- Strong engineering background designing, deploying, and operating Trader Voice or real‑time communications platforms across a global estate
- Proven success in an engineering leadership role delivering end‑user‑facing infrastructure solutions
- Deep understanding of the full product lifecycle, including strategy, architecture, engineering, implementation, and operations
- Broad knowledge of technology standards, industry trends, and emerging technologies
- Working knowledge of infrastructure engineering tools and programming or scripting languages (e.g., Python or automation tooling)
- Experience contributing to agile delivery artifacts such as Jira stories and Confluence documentation
- Exposure to budget and financial management
Preferred Qualifications, Capabilities, and Skills
- Experience driving Global Technology excellence through responsible adoption of AI‑enabled infrastructure, automation, and tooling
- Ability to define and influence portfolio‑ or enterprise‑level strategies for AI‑assisted infrastructure aligned to business outcomes
- Experience owning governance, risk posture, and operational readiness for AI usage within infrastructure domains
- Experience shaping operating models, talent strategies, and success metrics for an AI‑augmented engineering workforce
- Track record of fostering continuous learning and responsible innovation at scale
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in infrastructure engineering or a related discipline
- 7+ years of applied experience
- 5+ years leading technologists in complex, global engineering environments
- Experience managing infrastructure engineering teams with operational execution and delivery governance accountability
- Experience designing, deploying, and operating Trader Voice or real-time communications platforms globally
- Engineering leadership experience delivering end-user-facing infrastructure solutions
- Deep understanding of the full product lifecycle, including strategy, architecture, engineering, implementation, and operations
- Broad knowledge of technology standards, industry trends, and emerging technologies
- Working knowledge of infrastructure engineering tools and programming or scripting languages such as Python or automation tooling
- Experience contributing to agile delivery artifacts such as Jira stories and Confluence documentation
- Exposure to budget and financial management
- Experience driving adoption of AI-enabled infrastructure, automation, and tooling
- Ability to define and influence portfolio- or enterprise-level AI-assisted infrastructure strategies
- Experience owning governance, risk posture, and operational readiness for AI usage in infrastructure
- Experience shaping operating models, talent strategies, and success metrics for an AI-augmented engineering workforce
- Track record of fostering continuous learning and responsible innovation at scale
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
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Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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