As a Senior Director of Software Engineering in JPMorganChase’s Performance Engineering group within Core Foundational Platforms, you will lead one or more teams that identify, evaluate, and deliver infrastructure and application efficiency improvements across the firm. You will partner with platform and business teams across on-premises and cloud environments to find opportunities to reduce technology costs while maintaining or improving performance, reliability, and operational stability.
This role calls for both technical breadth and leadership depth: the ability to assess services across the technology stack, prioritize high-return opportunities, and guide teams from analysis through implementation and measurement. You will also advocate for performance engineering capabilities and tooling with senior leaders, stakeholders, customers, and prospective customers across business units. You will keep current with relevant industry and firm technologies—including AI and GPU workload optimization—and translate emerging capabilities into practical opportunities for the firm.
Job responsibilities
- Lead one or more performance engineering teams responsible for identifying, assessing, prioritizing, and implementing technology efficiency and cost-reduction opportunities.
- Partner with platform, infrastructure, application, and business teams across the firm to understand service requirements, performance constraints, and opportunities for improvement.
- Evaluate services across on-premises and cloud environments, including infrastructure and application layers, to identify high-value opportunities and develop actionable recommendations.
- Guide opportunities from discovery and analysis through design, testing, implementation, and measurement; assess realized benefits alongside performance, reliability, and operational outcomes.
- Apply observability concepts and available telemetry to understand service behavior, identify inefficiencies, and inform performance engineering investigations.
- Assess performance engineering tools and practices, including relevant advances in the industry and across JPMorganChase, and map them to the needs of firm services and infrastructure.
- Advocate for the team’s capabilities, recommendations, and tooling with senior leaders, stakeholders, customers, and prospective customers across business units.
- Identify opportunities to improve AI and GPU workload efficiency, considering factors such as model selection, workload characteristics, and use of available compute resources.
- Lead multiple technology and process implementations across departments in support of firmwide technology objectives.
- Provide strategic direction to teams and manage multiple technical areas, departments, stakeholders, and complex cross-product initiatives.
- Hire, develop, and recognize talent; foster a culture of diversity, opportunity, inclusion, and respect.
Required qualifications, capabilities, and skills
- 12+ years of experience in software engineering, performance engineering, infrastructure engineering, or a closely related technology discipline, including substantial technical leadership experience.
- Experience leading and developing large or cross-functional teams of technologists.
- Demonstrated ability to identify, prioritize, and deliver technology efficiency or cost-reduction improvements across complex environments.
- Practical experience evaluating technology services across infrastructure and application layers, in on-premises, cloud, or hybrid environments.
- Experience leading complex initiatives involving system design, testing, implementation, and operational stability.
- Ability to use performance, utilization, or observability data to investigate service behavior and identify opportunities for improvement.
- Demonstrated success influencing across highly matrixed organizations and delivering measurable value at scale.
- Strong communication and stakeholder-management skills, including the ability to explain technical findings, recommendations, and trade-offs to senior leaders and diverse audiences.
- Experience with hiring, developing, and recognizing talent.
- Extensive practical experience with cloud-native technologies and architectures.
- Expert knowledge in Computer Science, Computer Engineering, Mathematics, or a related technical field.
Preferred qualifications, capabilities, and skills
- Experience leading a dedicated performance engineering, capacity engineering, infrastructure efficiency, or technology cost optimization team.
- Experience identifying and implementing efficiency opportunities across a range of compute, storage, network, platform, and application services.
- Familiarity with performance engineering methods and tools, and the ability to assess their applicability to firm services.
- Experience working directly with code or application internals to investigate performance characteristics and support optimization.
- Familiarity with observability practices and tooling, including the use of metrics, logs, and traces to understand service performance and resource utilization.
- Experience assessing AI or machine-learning workloads for efficiency, including GPU utilization, workload profiling, or model selection.
- Ability to assess emerging technologies and industry practices and translate them into practical, measurable improvements.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- 12+ years of experience in software engineering, performance engineering, infrastructure engineering, or a closely related technology discipline, including substantial technical leadership experience.
- Experience leading and developing large or cross-functional teams of technologists.
- Experience identifying, prioritizing, and delivering technology efficiency or cost-reduction improvements across complex environments.
- Practical experience evaluating technology services across infrastructure and application layers in on-premises, cloud, or hybrid environments.
- Experience leading complex initiatives involving system design, testing, implementation, and operational stability.
- Ability to use performance, utilization, or observability data to investigate service behavior and identify improvement opportunities.
- Success influencing across highly matrixed organizations and delivering measurable value at scale.
- Strong communication and stakeholder-management skills, including explaining technical findings, recommendations, and trade-offs to senior leaders and diverse audiences.
- Experience hiring, developing, and recognizing talent.
- Extensive practical experience with cloud-native technologies and architectures.
- Expert knowledge in Computer Science, Computer Engineering, Mathematics, or a related technical field.
- Experience leading a dedicated performance engineering, capacity engineering, infrastructure efficiency, or technology cost optimization team.
- Experience identifying and implementing efficiency opportunities across compute, storage, network, platform, and application services.
- Familiarity with performance engineering methods and tools and assessing their applicability to firm services.
- Experience working directly with code or application internals to investigate performance characteristics and support optimization.
- Familiarity with observability practices and tooling, including metrics, logs, and traces.
- Experience assessing artificial intelligence or machine-learning workloads for efficiency, including GPU utilization, workload profiling, or model selection.
- Ability to assess emerging technologies and industry practices and translate them into practical, measurable improvements.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
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Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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