Director of Sales & Marketing

Posted 2 Days Ago
Be an Early Applicant
Portland, ME, USA
In-Office
Mid level
Events • Travel • Hospitality
The Role
Leads hotel sales and marketing activities, builds relationships with clients and community partners, directs sales and catering staff, develops revenue action plans, analyzes performance, oversees marketing efforts, and ensures revenue targets are met. The role requires hotel sales experience, revenue management judgment, negotiation skills, strong organization, and flexible availability, including evenings, nights, and weekends.
Summary Generated by Built In
Director of Sales & Marketing

What You’ll Be Doing

You will build excellent relationships with clients, third parties, and community organizations in order to generate business for the hotel.  You’ll providing strategic direction to the team of sales and catering professionals to achieve the hotel’s revenue goals and maximize revenue performance.

Your daily tasks will focus on guiding the sales and catering team to achieve monthly revenue goals.  This includes developing action plans; analyzing data; reporting on results; and overseeing marketing efforts.

You will report to the General Manager.

As Director of Sales & Marketing, your job prepares you for a progressive career in larger hotels or in more complex markets.  The DOSM position is a good springboard to national sales or a third-party planner position; this role could also be a stop on the road to General Manager.

 

Business Skills:

  • Strong knowledge of the Hotel’s Market and previous hotel selling experience.
  • Engage with the local community to develop business opportunities and establish hotel street credibility.
  • Create an exceptional work environment that is fun, courteous, friendly, and professional.
  • Demonstrate excellent time management and organizational skills.
  • Proficient in computer skills, particularly with prior hotel brand experience.
  • Exceptional attention to detail in client and associate follow-up.
  • Strong decision-making skills in revenue management.
  • Excellent pricing and positioning abilities.
  • Consistently achieve revenues that meet or exceed budget.
  • Quickly evaluate alternatives and make informed plans of action.
  • Teach a wide range of selling, detailing, and closing techniques.
  • Proven track record in selling and negotiating.
  • Effectively balance the needs of clients, the company, and the owner.

 

 

Education & Experience

  • Bachelor’s degree and/or combination of education and experience.
  • Three (3) to Five (5) Hotel Sales Experience, Required.
  • Hotel brand Experience, Highly Preferred.
  • Ability to lead Revenue and Sales Disciplines.
  • Flexible Scheduling Availability, including evenings, nights, and weekends.

Additional consideration will be given to applicants who have completed special certifications.

 

Essentials       

To be a successful candidate, you will need the following:

  • Eligible to work in the United States.
  • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs.
  • The ability to see, hear, talk, sit, stand, handle objects, bend, kneel, stoop, and lift items as needed for the position with or without reasonable accommodations.
  • Ability to embrace HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude.

Our Associates Love

  • Amazing opportunities for career advancement across HVMG
  • Flexible full-time and part-time schedules
  • Up to 40% earned wages paid BEFORE payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full Healthcare Benefits (including medical, dental, and vision coverage)
  • 401k Retirement Plan with a guaranteed 4% match and no vesting
  • Hotel and Food and Beverage Discounts and Perks

Careers at HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

HVMG participates in the E-Verify program in certain locations, as required by law.

An Equal Opportunity Employer

We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.


Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • Three to five years of hotel sales experience
  • Hotel brand experience
  • Ability to lead revenue and sales disciplines
  • Flexible scheduling availability, including evenings, nights, and weekends
  • Eligible to work in the United States
  • Additional special certifications
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The Company
60 Employees
Year Founded: 1927

What We Do

The Westin Portland Harborview is a historic, full-service luxury hotel located in downtown Portland, Maine's Arts District. Originally opened in 1927 as the Eastland Park Hotel and rebranded a Westin in 2013 after a $50 million restoration, it offers 289 guest rooms and suites, over 15,000 square feet of meeting and event space, on-site dining including Congress Squared Restaurant and the Top of the East rooftop lounge, a spa, and Westin's wellness-focused amenities. It is part of Marriott Bonvoy.

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