Director of Operations

Posted Yesterday
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Galveston, TX, USA
In-Office
Senior level
Professional Services
The Role
Lead and mentor multi-unit teams, oversee budgets and operational planning, improve patient experience, resolve service issues, and drive strategic efficiency and profitability initiatives across departments.
Summary Generated by Built In

Job Title: Director of Operations (Direct Hire)
Location: On-site – Galveston, TX
Job Type: Full-Time | Direct Hire

Lead with purpose. Build high-performing teams. Drive exceptional patient experiences.

We are partnering with a well-established, for-profit healthcare organization in Galveston, TX to find an experienced and driven Director of Operations. This is a direct-hireopportunity for a proven leader who excels at building strong teams, improving patient experience, and navigating complex operational challenges.

The ideal candidate thrives in fast-paced environments, communicates with clarity, and knows how to balance performance with people. If you have the instincts to lead during chaos, stand up for patients, and drive results tied directly to customer outcomes—this could be the role for you.

Key Responsibilities:

  • Lead and mentor department leaders and staff across multiple units
  • Foster a culture of accountability, teamwork, and high morale
  • Oversee budgets and operational planning in a for-profit setting
  • Ensure an exceptional, consistent patient experience across all touchpoints
  • Resolve issues swiftly and decisively, especially those impacting patient satisfaction
  • Drive strategic improvements across departments to enhance efficiency and care

Ideal Candidate Profile:

  • Strong background in operational leadership (hospitality or customer-facing industries preferred)
  • Demonstrated experience managing budgets with a focus on profitability
  • Skilled in team development, communication, and conflict resolution
  • Customer-first mindset with the courage to advocate for service excellence
  • Adaptable, action-oriented, and capable of thriving in high-pressure situations

Why This Opportunity Stands Out:

  • Direct hire with immediate impact on strategy and culture
  • Opportunity to work closely with executive leadership
  • Competitive salary and performance-based incentives
  • Stable, growth-focused organization with a clear mission

If you're a confident, solutions-oriented leader ready to make a lasting impact, we want to connect you with this outstanding opportunity.

Apply now and help shape the future of care in Galveston.

Skills Required

  • Proven experience in operational leadership and team management
  • Experience managing budgets with a focus on profitability
  • Background in operational leadership; hospitality or customer-facing industries preferred
  • Skilled in team development, communication, and conflict resolution
  • Customer-first mindset and ability to advocate for service excellence
  • Track record driving strategic improvements to enhance efficiency and care
  • Ability to work on-site in Galveston, TX
  • Experience collaborating with executive leadership and leading department leaders
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The Company
5 Employees
Year Founded: 2018

What We Do

O’Mally Management Group (OMG) supports small businesses with tailored human-resources and payroll services. The company brings specialized HR and payroll expertise to organizations that may not have extensive internal administrative teams. It also supports recruitment partnerships, including work for Crossing Creeks Country Club. OMG’s mission is to provide practical, customized people-operations support for small-business and growing-enterprise clients through hands-on guidance and tailored solutions.

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