Director of Operations / Integrator (Mid-Level Focus)

Posted Yesterday
Be an Early Applicant
Lancaster, PA
In-Office
100K-130K Annually
Senior level
Information Technology
The Role
The Director of Operations will focus on enhancing operations, driving accountability, and improving systems for efficiency and clarity, while collaborating closely with the CEO.
Summary Generated by Built In
Director of Operations / Integrator (Mid-Level Focus)

✅ Do you love bringing clarity, consistency, and structure to fast-moving teams?
✅ Are you energized by solving problems and helping people work smarter, not harder?
✅ Do you thrive in a growing business where your work directly impacts results?

If that sounds like you, you may be our next Director of Operations / Integrator!

ONE 2 ONE is a fast-growing Managed Service Provider (MSP) that delivers IT and cybersecurity services to small and mid-sized businesses. We’re looking for a process-minded leader to partner closely with our CEO to strengthen operations, drive accountability, and create a foundation for scalable growth.

We operate on EOS (Entrepreneurial Operating System) and live by our Core Values:

  • Lead with a Moral Compass
  • Be Servant-Minded
  • We Before Me
  • Fail Fast, Grow & WIN!
What You’ll Do
  • Build structure and consistency into day-to-day operations.
  • Partner with leadership to turn vision into actionable priorities and measurable results.
  • Improve processes and systems for communication, efficiency, and accountability.
  • Support team leads with project tracking, reporting, and cross-department coordination.
  • Identify opportunities for operational improvement through metrics and analysis.

RequirementsWhat We’re Looking For
  • 5+ years of experience in operations, business management, or a similar leadership role.
  • Experience in an MSP, IT services, or technical operations environment preferred.
  • Strong problem-solving and organizational skills with a data-driven mindset.
  • Excellent communication and collaboration abilities.
  • Someone who loves creating clarity and helping others succeed.

BenefitsWhy Join ONE 2 ONE
  • Impactful Work: Directly shape the structure and efficiency of a growing business.
  • Competitive Pay: $100,000–$130,000 base salary (DOE) + bonus potential.
  • Ownership Opportunity: Participate in our Stock Appreciation Rights (SARS) program.
  • Benefits: Health, dental, vision, PTO, 401k, and more.
  • Collaborative Culture: Work in a supportive, growth-minded environment where teamwork and innovation thrive.
Ready to Help Build What’s Next?

If you’re ready to grow your career in operations and make a meaningful impact, we’d love to hear from you.
Apply now to join ONE 2 ONE and help us scale with purpose!

*To be considered for this role, please take this short 10-minute survey! ONE 2 ONE Inc.

Top Skills

It Services
Msp
Technical Operations
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The Company
HQ: Lancaster, PA
31 Employees
Year Founded: 2001

What We Do

At ONE 2 ONE we go beyond technology. We go beyond computers, networks, devices, and focus on people. Using our expertise in the IT field, we leverage the latest in business class solutions to create a comprehensive plan for our clients that provides stability, increases productivity, and promotes growth.

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