The Opportunity
Response Labs is a growing CRM and performance marketing agency and we're ready to accelerate. We're looking for a senior individual contributor who lives to hunt: someone who builds relationships, opens doors, and closes business. This is a high-visibility, high-upside role with direct CEO access and no bureaucracy between you and your commissions.
If you've spent years growing a book of business and you're ready for a platform that will actually let you run, this is it.
What You'll Do
- Own the full new business cycle: prospect, qualify, pitch, close
- Build and maintain a pipeline of enterprise and multi-unit brand targets (CRM, Loyalty, Paid Media)
- Work directly with the CEO and Leadership Team on proposals, presentations, and deal strategy
- Represent RL at industry events and client meetings (~15% travel)
- Manage and optimize sales tools and CRM (AI, Salesforce, Sales Navigator, Outreach)
What Success Looks Like
Year one: 4-6 new client relationships with an average deal size of $150K+. We'll define the ramp together.
What You Bring
- 5–10 years in business development, agency sales, or enterprise services sales
- A personal network in marketing, CRM, loyalty, or digital media and a track record of activating it
- Comfort selling complex, consultative engagements (not transactional)
- High accountability, self-starter mentality, zero interest in corporate politics
Compensation
Competitive base + uncapped commission. We'd rather pay you more because you're crushing it.
About Response Labs
We're an elite CRM, loyalty, and performance marketing agency that is SOC2 certified, Salesforce-certified, and trusted by multi-unit enterprise brands. We're lean and growing. You'll have real resources, real access, and real upside.
Benefits
- BlueCross health with dental/vision insurance with employer contribution
- AFLAC short term disability available
- 401k plan with matching
- Charitable donation matching
- Annual performance bonus
- Quarterly performance award drawings
- Paid vacation and sick time
- Paid federal holidays
- Monthly wellness benefit
- BYOD stipend
- Professional training and certification tracks
- Flex time from day-one & work from home options
- Regular company events and volunteer outings
Skills Required
- 5-10 years of success in business sales within a digital or performance marketing agency
- Expert understanding of agency service models and CRM, Loyalty, Paid Media
- Proven ability to close business in the $250k+ range with verifiable metrics
- Self-starter with an accountable and results-driven mindset
- Exceptional skills in sales tools and prospecting technologies
What We Do
Response Labs is a team of dedicated, digital marketing professionals in Baltimore and Seattle. We are passionate about CRM and loyalty marketing. We are straight-up nerds for data and analytics. We are curious about innovation and the future of our industry. And most important of all, we are made up of animal lovers and adventure seekers, proud parents and grill-masters, avid runners and devoted volunteers, anglers and musicians. We are a Salesforce Partner and Solutions Integrator. Response Labs is always on the lookout for talented people who share our passion, nerdom and curiosity for digital marketing, but also bring to our team a well-rounded life rich with experience outside the office. We're a growing agency that likes to think big and has coast-to-coast coverage with offices Baltimore, Maryland, and Seattle, Washington. We offer flexible working hours, work from home options, 401K with matching, annual bonuses, quarterly performance prizes, short-term disability, healthcare, investment in continuing education, and a fully stocked pantry to keep our team fueled
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