The Role
Leads the Business Applications practice, overseeing application architecture, development, implementations, testing, releases, global support, incident and change management, and service delivery. Ensures applications are stable, scalable, cost-effective, and aligned with business needs. Responsibilities include team leadership, application strategy, project delivery, resource planning, vendor management, budgeting, SLA oversight, process improvement, and stakeholder communication.
Summary Generated by Built In
We are looking for an experienced professional to lead the Business Applications practice, reporting directly to the VP of Application Management. The role involves managing application architecture, development, implementation, global support, and service delivery to ensure business applications are stable, scalable, cost-effective, and aligned with business needs.
Key Responsibilities:
- Lead the Business Applications team and manage the overall application landscape and architecture.
- Define application strategies and introduce new technologies to support future business requirements.
- Oversee application development, implementations, testing, changes, and releases.
- Manage global application support, incident management, change management, and service delivery.
- Ensure application services meet business requirements, SLAs, and performance targets.
- Manage project delivery, resource planning, vendors, consulting costs, and implementation budgets.
- Drive process improvements, cost optimization, and effective stakeholder communication.
Required Skills:
- Strong experience in Business Applications / Application Management leadership.
- Knowledge of enterprise application architecture and application lifecycle management.
- Experience in global application support, managed services, and IT service management.
- Strong understanding of project delivery, change management, testing, and release management.
- Experience in vendor management, budgeting, resource planning, and SLA management.
- Excellent leadership, communication, and stakeholder management skills.
Skills Required
- Strong experience in Business Applications or Application Management leadership
- Knowledge of enterprise application architecture and application lifecycle management
- Experience in global application support, managed services, and IT service management
- Strong understanding of project delivery, change management, testing, and release management
- Experience in vendor management, budgeting, resource planning, and SLA management
- Excellent leadership, communication, and stakeholder management skills
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The Company
What We Do
We built Trackmind to be the partner we always wished we’d had. We got our start 10 years ago, designing both physical products and software for leading companies. Along the way, we’ve experienced every possible headache that comes with bringing products to market -- hiring agency after agency, constantly taking three steps forward and two steps back. Our services are intended to simplify and accelerate growth for ambitious companies at different stages in their journey
