Digital Marketing Operations Manager

Posted 2 Days Ago
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Knoxville, TN, USA
In-Office
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Manages digital marketing operations across CMS content, lifecycle campaigns, SEO, analytics tracking, and performance reporting. Builds and deploys Braze campaigns across email, push, and in-app channels; maintains website content and digital assets; audits SEO; ensures accurate measurement; and develops dashboards that support data-driven marketing decisions. Collaborates with marketing, content, analytics, and technology teams to improve digital experiences and campaign performance.
Summary Generated by Built In

What is the job? 

Are you equal parts marketer, problem solver, and technology enthusiast? As our Digital Marketing Operations Manager, you'll play a critical role in connecting marketing strategy with technical execution. You'll oversee the systems, platforms, and processes that power digital marketing efforts, ensuring campaigns, website experiences, and customer journeys run seamlessly.

In this role, you'll manage web content operations, optimize digital experiences for search visibility, deploy lifecycle campaigns, and help ensure marketing data is accurate and actionable. Working closely with marketing, content, analytics, and technology teams, you'll help drive engagement, improve performance, and support business growth through a data-driven approach.

 

What will you be doing?  

  •  You will oversee website content updates, page layouts, and digital assets within our content management system (CMS).
  •  You will build, test, and deploy lifecycle marketing campaigns across email, push notifications, and in-app channels using Braze.
  •  You will audit website content and provide SEO recommendations to improve organic search performance and user experience.
  •  You will implement and maintain analytics tracking, ensuring website activity, conversions, and customer behaviors are accurately measured.
  • You will develop and maintain reporting dashboards that provide actionable insights into campaign and website performance. 

 

About you 

  •  You will bring 4 to 6 years of experience in marketing operations, web operations, digital marketing, or a related field.
  •  You will have hands-on experience with CMS platforms, Braze (or similar marketing automation tools), and Google Analytics.
  •  You will possess a strong understanding of SEO best practices, keyword strategy, and tools such as Semrush, Ahrefs, or Google Search Console.
  •  You will have working knowledge of HTML, CSS, Google Tag Manager, or similar web technologies.
  •  You will be a collaborative, detail-oriented professional with strong project management skills and a passion for using data to drive decisions.
  • You will be a great fit, if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here - About us 
     

About Regal 

Regal Cinemas – where movie magic meets unforgettable experiences! 

At Regal Cinemas, part of Regal Global Entertainment, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic. 

With over 7,600 screens across 625 locations in 9 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US - we bring the joy of movies to millions. 

Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role.  

What really makes Regal shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Global Entertainment family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life’s like behind the scenes of the big screen!   

Read more about the Regal culture here – Regal Careers 

 

Our Benefits  

  • Discretionary annual bonus 
  • Free movie passes and discounted concessions at any Regal location 
  • Paid vacation time and sick leave to support a healthy work-life balance 
  • Eligibility to participate in our 401(k) retirement plan with company match after age 21 and one month of service 
  • Summer half-day Fridays during the summer season 
  • Medical and prescription coverage, with company contributions toward the cost 
  • Company-paid life insurance and disability insurance at no cost to employees 
  • Dental, vision, and supplemental life insurance options available for employees and their dependents 
  • Additional coverage options including accident, critical illness, and hospital indemnity insurance 

 

Inclusion & Belonging  

At Regal Global Entertainment, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background. 

We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team. 

If you have any questions about this role or working at Regal Global Entertainment please contact [email protected]. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 4 to 6 years of experience in marketing operations, web operations, digital marketing, or a related field
  • Hands-on experience with CMS platforms, Braze or similar marketing automation tools, and Google Analytics
  • Understanding of SEO best practices, keyword strategy, and tools such as Semrush, Ahrefs, or Google Search Console
  • Working knowledge of HTML, CSS, Google Tag Manager, or similar web technologies
  • Strong project management skills
  • Collaborative, detail-oriented approach and ability to use data to drive decisions
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The Company
HQ: Knoxville, TN
161 Employees
Year Founded: 1970

What We Do

Regal Logistics is a family-built, asset-based third-party logistics provider serving major corporations, importers, and retailers. It manages goods from port to point of sale through warehousing, inventory management, distribution, transportation, freight brokerage, port drayage, transloading, and e-commerce fulfillment. Its coordinated hubs and standardized operating platform support high-volume shipments, retail compliance, and delivery to stores, distribution centers, and consumers, with an emphasis on accuracy, speed, and customer service.

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