Bring data to the center of growth. In this role, you will shape how we plan, test, and measure digital marketing campaigns end to end. You will partner with marketing, finance, and analytics teams to turn complex data into clear decisions. Your work will directly influence where we invest, who we target, and how we drive incremental value.
As a Digital Marketing Analytics Manager in Small Business Decision Sciences, you will lead analytics across the full digital marketing lifecycle to drive measurable growth. You’ll translate business goals into testable strategies, rigorous measurement plans, and stakeholder-ready insights. You will partner closely with marketing, modeling, finance, and data teams to design, execute, and evaluate campaigns with strong governance and repeatable methods. You’ll coach junior talent and raise the bar on documentation, storytelling, and decision impact.
Job responsibilities
- Lead end-to-end digital marketing strategy and execution across public/secure/owned channels, owning performance optimization to drive qualified traffic, pipeline, and conversions.
- Manage stakeholder relationships for assigned marketing partners, including intake, prioritization, scoping, timelines, and final outputs
- Define experimentation strategies by framing hypotheses, designing test and control approaches, and aligning on success metrics
- Support campaign execution by validating audience selection, measurement feasibility, and operational requirements
- Build impact models and financial business cases to guide audience, offer, channel, and funding decisions
- Develop reusable frameworks to evaluate incrementality, profitability, and return on investment using forecasts versus actual results
- Produce clear performance reporting and post-test readouts with actionable recommendations for senior stakeholders
- Leverage and help evolve analytic tooling and data environments to improve speed, scale, and consistency of insights
- Partner across modeling, finance, channels, and delivery teams to ensure solutions are implementable and aligned to standards
- Define and advocate for data requirements, including addressing data gaps, data quality, and lineage considerations
- Coach and develop junior team members on analytical methods, documentation practices, and stakeholder-ready storytelling
Required qualifications, capabilities, and skills
- Bachelor’s degree in an applicable field and 6 years of marketing data and analytics experience
- Proficiency in Structured Query Language and at least one analytics programming language (such as Python, SAS, or R)
- Experience with digital data platforms such as Adobe Analytics, CJA and relational databases and large-scale data platforms, including Snowflake
- Hands-on experience delivering financial analytics and performance insights, including test design, pro forma estimates, and actual results measurement
- Proven ability to influence and communicate with senior stakeholders using clear, concise narratives
- Demonstrated experience supporting marketing strategy and end-to-end campaign execution
- Strong analytical reasoning and structured problem-solving skills, with the ability to translate complex data into actionable insights
- Experience building or using dynamic, self-serve reporting solutions and automated dashboards
- Analyze client experience and journey outcomes, including AI-enabled discovery and servicing pathways, to identify opportunities for improvement and measurable value creation
Preferred qualifications, capabilities, and skills
- Experience leading measurement approaches for attribution and incrementality across multiple channels
- Experience designing scalable measurement frameworks that support auditability and repeatability
- Advanced experimentation expertise, including power considerations and practical test constraints
- Experience improving analytics processes through automation and reusable assets
- Familiarity with emerging analytics applications that accelerate insight generation and decisioning
- Prior experience mentoring analysts in consultative delivery and executive storytelling
We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorganChase , will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamSkills Required
- Bachelor's degree in an applicable field
- Six years of marketing data and analytics experience
- Proficiency in Structured Query Language (SQL)
- Proficiency in at least one analytics programming language, such as Python, SAS, or R
- Experience with Adobe Analytics, Customer Journey Analytics (CJA), relational databases, and large-scale data platforms including Snowflake
- Hands-on experience delivering financial analytics and performance insights, including test design, pro forma estimates, and actual-results measurement
- Ability to influence and communicate with senior stakeholders using clear, concise narratives
- Experience supporting marketing strategy and end-to-end campaign execution
- Strong analytical reasoning and structured problem-solving skills
- Experience building or using dynamic, self-service reporting solutions and automated dashboards
- Experience analyzing client experience and journey outcomes, including AI-enabled discovery and servicing pathways
- Experience leading attribution and incrementality measurement across multiple channels
- Experience designing scalable, auditable, and repeatable measurement frameworks
- Advanced experimentation expertise, including power considerations and practical test constraints
- Experience improving analytics processes through automation and reusable assets
- Familiarity with emerging analytics applications that accelerate insight generation and decisioning
- Experience mentoring analysts in consultative delivery and executive storytelling
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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