DIGITAL ANALYTICS & INSIGHTS DIRECTOR

Posted 8 Days Ago
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Palau-solità i Plegamans, Barcelona, Cataluña, ESP
In-Office
Expert/Leader
Fashion • Retail
The Role
Leads Mango’s global Digital Analytics and Insights function, defining measurement strategy, data governance, experimentation, KPI frameworks, and AI-enabled analytics. Builds and develops multidisciplinary teams while delivering performance insights across eCommerce, marketplaces, markets, channels, customers, and categories. Partners with senior stakeholders across eCommerce, marketing, CRM, product, and operations to guide executive business reviews, identify growth opportunities, improve forecasting, and drive profitable digital growth.
Summary Generated by Built In

At MANGO we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.

Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.

We’re looking for a Digital Analytics & Insights Director to lead Mango’s Digital Analytics & Insights function, and help us turn data into a real competitive advantage.


This role defines digital measurement, strengthens analytics capabilities, ensures data quality and governance, and delivers actionable insights to drive profitable growth across mango.com, marketplaces, and emerging digital channels. Makes the business understand performance, identify drivers, anticipate outcomes, and guide next best actions.


YOUR MAIN RESPONSABILITIES


  • Define and lead Mango’s Digital Analytics & Insights strategy, ensuring alignment with business priorities and growth ambitions.
  • Establish a best-in-class measurement and decision framework that enables faster, smarter, and more predictive decision-making across the digital business.
  • Lead and develop a high-performing Analytics & Insights organization, building strong analytical, technical and commercial capabilities across the function.
  • Provide a holistic and quantitative view of the digital business, integrating performance across markets, channels, customers, and categories to enhance customer experience and drive profitable growth.
  • Drive commercial business steering through KPI monitoring and performance diagnosis, identifying risks, opportunities, and growth levers across the customer journey and sales funnel.
  • Define the digital measurement, experimentation, and data intelligence agenda, ensuring robust data quality, attribution, KPI governance, dashboards, testing capabilities, and AI-enabled analytics.
  • Accelerate the adoption of Artificial Intelligence across the function, using predictive analytics, generative AI, and intelligent automation to improve forecasting, scale insight generation, and support better decisions.
  • Deliver strategic insights and performance benchmarks across markets, categories, customers, and channels to uncover opportunities and strengthen competitive advantage.
  • Lead weekly executive business reviews with senior stakeholders, assessing performance, setting priorities, and coordinating cross-functional action plans across eCommerce, Performance Marketing, CRM, Product, and Operations.

 

 ABOUT YOU:


  • Degree in Mathematics, Statistics, Business Administration, Economics, Engineering or a related field. Master's degree in Analytics, Data Science or a related discipline is preferred.
  • 10+ years leading Digital Analytics, Business Intelligence, Data & Insights or similar functions within eCommerce organizations.
  • Proven experience building and leading multidisciplinary teams in complex, international environments.
  • Experience applying Artificial Intelligence, predictive analytics and advanced analytics to business decision making.
  • Strong understanding of eCommerce, marketing measurement, experimentation and business performance management.

YOUR BENEFITS

  • Enjoy flexible working hours and a hybrid work model adapted to your needs. At MANGO, we are committed to balancing work and home life.   

  • At MANGO, the weekend starts at Friday lunchtime. We offer intensive working hours on Fridays and on the eves of public holidays. 

  • Plan your holiday leave according to your preferences. At MANGO, we value your time and want you to enjoy every moment.

  • As a member of the MANGO team, you’ll get discount on all our lines, so that you’ll always be wearing the latest!  

  • You will enjoy My Mango Benefits, our benefits platform, where you can tailor your compensation package to your lifestyle with tax advantages, as well as access to a discounts portal with multiple brands and services.

  • Flexible remuneration package with tax benefits: medical insurance, training, catering and nursery program.

  • Free company transport from Barcelona and El Vallès to our company headquarters.

  • At MANGO, we are committed to the professional and personal development of our employees. For this reason, as a MANGO employee, you’ll be able to access a wide range of training courses in languages, mindfulness, personalized mentoring, continuous development programs and internal promotion opportunities, among others.

  • Think big! MANGO offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally. 

At MANGO, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.

Craft your own story

Skills Required

  • Degree in Mathematics, Statistics, Business Administration, Economics, Engineering, or a related field
  • 10+ years leading Digital Analytics, Business Intelligence, Data & Insights, or similar functions within eCommerce organizations
  • Experience building and leading multidisciplinary teams in complex, international environments
  • Experience applying Artificial Intelligence, predictive analytics, and advanced analytics to business decision-making
  • Strong understanding of eCommerce, marketing measurement, experimentation, and business performance management
  • Master’s degree in Analytics, Data Science, or a related discipline
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The Company
HQ: Barcelona, Barcelona
12,215 Employees

What We Do

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents. More information at www.mangofashiongroup.com

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