Job Title: DevOps Engineer (Jira Platform Engineer)
Industry: Information Technology
Location: Onsite, Washington, DC
Employment Type: Full-Time on contract
Job Summary:
Providge is seeking a DevOps Engineer (Jira Platform Engineer) who will serve as the technical owner of our Jira SaaS for our clients’ cloud platform and will be responsible for administering, configuring, and integrating the application within our enterprise technology ecosystem. This position plays a pivotal role in consolidating our collaborative planning tools—transitioning from Azure DevOps (on-prem) and GitLab (on-prem) to Jira—while enabling and scaling Agile practices across the organization. The ideal candidate is both technically proficient and strategically minded, with a strong understanding of Agile methodologies, DevSecOps workflows, and enterprise systems integration.
Key Responsibilities:
- Administering, configuring, and integrating the Jira SaaS for government cloud within our enterprise technology ecosystem.
- Consolidating our collaborative planning tool, transitioning from Azure DevOps (on-premises) and GitLab (on-premises) to Jira Atlassian Government Cloud (AGC) SaaS for government.
- Building robust, automated, and secure integrations between Jira SaaS for Government and core enterprise systems (e.g., ServiceNow, GitLab), enabling end-to-end visibility across planning, development, and operations
Jira Administration & Engineering
- Administer, configure, and optimize Jira SaaS to meet enterprise project management and Agile delivery needs.
- Design and maintain custom workflows, issue types, screens, fields, and automation rules aligned with organizational Agile frameworks and guidelines.
- Manage user permissions, group roles, and security schemes to ensure governance and compliance.
- Monitor Jira license utilization, user growth, and application usage to ensure efficient use of subscriptions.
- Collaborate with procurement teams to support renewal, optimization, and budget decisions.
System Integration & Development
- Design, implement, and maintain seamless integrations between Jira and other
enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta, REST APIs, webhooks,
middleware, and scripting.
- Automate data synchronization across platforms to support traceability from planning to release. Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability.
- Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards.
- Develop and maintain technical documentation, standards, and best practices.
Agile Enablement
- Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns.
- Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams on best-practice tool utilization.
- Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, burndown, cycle time, etc.).
- Support and enable teams to transition from Azure DevOps Boards, GitLab, Jira (hosted) to JIRA SaaS.
Required Qualifications:
- Must be a US Citizen
- Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
- Three (3+) years of hands-on experience administering and/or engineering Jira (Self-hosting or SaaS).
- Proven, hands-on experience developing custom integrations with enterprise platforms, especially GitLab and ServiceNow. Hands-on experience with mailbox migrations and hybrid deployments
- At least four (4) years of experience in DevOps Engineering.
- At least two (2) years of experience with Cloud Native technologies (Amazon Web
- Services, Microsoft Azure, Google Cloud Platform).
- At least two (2) years of Unix or Linux system administration experience.
- Proficiency in scripting (Python, PowerShell, or JavaScript) and REST API integration.
- Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps principles.
- Experience in enterprise migrations from Azure DevOps or similar tools to Jira
Knowledge, Skills & Abilities (Preferred):
- Experience serving as the engineer of complex technology implementations in a product-centric environment.
- Deploying and configuring services using infrastructure as a service provider (e.g., Amazon Web Services, Microsoft Azure, Google Compute Engine, RackSpace/OpenStack).
- Configuring and managing Linux-based servers.
- Debugging cluster-based computing architectures.
- Installation and management of open-source monitoring tools.
- Architecture for continuous integration and deployment, and continuous monitoring.
- Containerization technologies (e.g., LXC, Docker, Rocket).
Preferred
- Familiarity with Atlassian ecosystem (Confluence, Bitbucket, Atlassian Government
- Cloud) and marketplace apps.
- Experience working in a DevSecOps or Platform Engineering environment.
- Experience with information security, privacy, and risk assessment standards, including FISMA, SOX, FedRAMP, etc., is preferred.
- Federal government experience is preferred.
- Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred.
Skills Required
- U.S. citizenship
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience
- At least 3 years of hands-on Jira administration or engineering experience
- Hands-on experience developing custom integrations with GitLab and ServiceNow
- Experience with mailbox migrations and hybrid deployments
- At least 4 years of DevOps Engineering experience
- At least 2 years of experience with cloud-native technologies including AWS, Azure, or GCP
- At least 2 years of Unix or Linux system administration experience
- Proficiency in Python, PowerShell, or JavaScript scripting and REST API integration
- Strong understanding of Agile methodologies including Scrum, Kanban, or SAFe, and DevSecOps principles
- Experience migrating from Azure DevOps or similar tools to Jira
- Experience serving as the engineer for complex technology implementations in a product-centric environment
- Experience deploying and configuring services using AWS, Azure, Google Compute Engine, RackSpace, or OpenStack
- Experience configuring and managing Linux-based servers
- Experience debugging cluster-based computing architectures
- Experience installing and managing open-source monitoring tools
- Experience with continuous integration, continuous deployment, and continuous monitoring architecture
- Experience with containerization technologies such as LXC, Docker, or Rocket
- Familiarity with Confluence, Bitbucket, Atlassian Government Cloud, and Atlassian marketplace apps
- Experience in DevSecOps or Platform Engineering environments
- Experience with FISMA, SOX, FedRAMP, or related information security, privacy, and risk standards
- Federal government experience
- Atlassian Certified Professional certification such as ACP-620 or ACP-120
What We Do
Founded in 2002 by former executives from several of the world's premier consulting companies, Providge Consulting has established itself as a highly respected consulting firm servicing the Fortune 500 community. Our mission is to provide industry-leading consulting services to help our clients by leveraging talent, solving business problems, and delivering results. Having a variety of business-savvy consultants ranging in experience from the chief executive level to the analyst level, our Management Consulting practice has a focus on project management excellence. Specializing in project delivery and ERP implementations, our Enterprise Application consultants have unrivaled technical knowledge, along with the business experience to bridge communication gaps.
