Applied Composites (AC) is seeking a Desktop Support Analyst 1 (Onsite - not a remote position) who provides a wide range of expertise in monitoring and managing user accounts for hardware, network related computer systems and peripheral devices. Identifies and addresses increasingly complex usability problems in the Information Services Delivery Function.
About AC: Come and join the Applied Composites team. We are a leading provider of complex composite components, assemblies, engineering and tooling to the aerospace, defense and space system markets. Our employees are treated with respect and given the support, knowledge, and resources they need to thrive. If you are looking for a company that values and develops its employees while offering engaging work, Applied Composites may be the place for you.
Job Accountabilities:
- Performs analysis on information services delivery issues in creating and developing innovative approaches in monitoring and managing user accounts for hardware, network, related computer systems and peripheral devices
- Provides statistical, qualitative information and analysis in identifying and addressing increasingly complex usability problems in the Information Services Delivery Function
- Responds to and resolves computer problems quickly to ensure maximum uptime and minimum disruption to user activity
- Analyzes, develops, implements and maintains business solutions for the Information Services Delivery Function
- Builds, configures, installs, maintains and upgrades computer systems hardware and software
- Acts as a lead in Information Services projects, performs analysis and implements multi-function office systems
- Evaluates existing systems and/or user needs and makes recommendations to increase efficiency to meet business needs
- Ensures user training needs are met for new or existing applications
- Other responsibilities as assigned
Job Specifications:
Education: Post-secondary degree or equivalent combination of relevant education and work experience that will allow successful performance of job expectations
Years’ Experience: 0-3 years of relevant experience
Skills:
- Significant technical expertise and experience in monitoring and managing user accounts for hardware, network, related computer systems and peripheral devices
- Excellent analytical skills and judgment to proactively identify and solve increasingly complex problems
- Strong attention to detail, good organizational skills and the ability to prioritize with changing situations
- Effective interpersonal, verbal and written communication skills to drive tasks to completion
- Proficient in Microsoft Office Suite and database management tools
Benefits:
At Applied Composites, we recognize how important your career and benefits are to you and your family. We offer a full suite of benefits including medical, dental, vision, short and long-term disability coverage, accident insurance, critical illness insurance, basic and supplemental life insurance, employee assistance plan, retirement savings and matching, tuition reimbursement and other developmental opportunities. We are committed to supporting the way you live and work.
AC is an Equal Opportunity Employer Veterans/Disabled - Affirmative Action Employer.
This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
1st Shift-Onsite
Skills Required
- Post-secondary degree or equivalent combination of relevant education and work experience
- 0–3 years of relevant experience
- Technical expertise managing user accounts, hardware, network-related systems, and peripheral devices
- Strong analytical skills and judgment for identifying and solving complex problems
- Attention to detail, organizational skills, and ability to prioritize changing situations
- Effective interpersonal, verbal, and written communication skills
- Proficiency in Microsoft Office Suite and database management tools
- Must be a U.S. person under ITAR requirements, such as a U.S. citizen, permanent resident, political asylee, or refugee
Applied Composites Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Applied Composites and has not been reviewed or approved by Applied Composites.
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Healthcare Strength — Health coverage includes medical, dental, vision, life insurance, and options like FSA/HSA, with disability coverage and an EAP also available. Wellness programs further contribute to overall health support.
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Leave & Time Off Breadth — Time off includes a vacation plan, wellness days, and 10 paid holidays each year. PTO accrual increases with tenure, expanding available leave over time.
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Retirement Support — A 401(k) plan with employer matching is offered. This provides structured support for long‑term savings.
Applied Composites Insights
What We Do
Applied Composites is a leading provider of complex composite components, assemblies, engineering, and tooling to the aerospace, defense, and space systems markets. Vertically integrated with six strategic locations, we have widespread capabilities to serve expanding industry needs in many high-growth aerospace and defense platforms. Specializing in complex composite assemblies for the aerospace industry, Applied Composites has a long history of providing customer satisfaction by focusing on continuous improvement processes that help reduce time and cost. Our aerospace composite manufacturing capabilities are among the best in the industry.
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