DISH, an EchoStar Company

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Sr. Manager of Product Design

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Employer Provided Salary: 170,000-214,000 Annually

Department Summary
Sling TV is a pioneer and leader in the live TV streaming space, having disrupted traditional pay TV services when we launched in 2015 by giving cord-cutters the power to watch the best content from the palm of their hand or by simply plugging in their smart TV. The Sling TV team is driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Sling TV provides an over-the-top (OTT) live TV streaming service on TVs, smartphones, tablets, computers, smart TVs, gaming consoles, and other streaming devices. Distributed across a variety of strategic device partners, including Roku, Google, Amazon, Apple, Samsung, LG, Microsoft, and Tivo, Sling TV offers two primary domestic streaming services that collectively include more than 100 channels of top content. Featured programmers include Disney/ESPN, Fox, NBC, AMC, A&E, EPIX, NBA TV, NHL Networks, Pac-12 Networks, Hallmark, ViacomCBS, and more.
Job Duties and Responsibilities
We are looking for an outstanding user experience and product design manager who has a track record of designing and building successful products that customers love and oversee the build out and evolution of a unified design system that brings all of our products and experience together under a common design language. You will work closely with other product designers, brand, product management, and engineering teams to identify, design, test, and build reusable components, styles, and libraries and evangelize adoption of the design system across the organization. You will play a crucial role in accelerating speed to market and driving consistency, usability, and accessibility across both the Sling apps and sling.com, while enabling best-in-class experiences our customers expect. You will be responsible for helping build the design culture at Sling TV, providing creative oversight to the team, and developing a team of talented product designers.
Responsibilities

Recruit, mentor, and coach a top-tier team of product designers and hold teams to the highest levels of craftsmanship and polish in their execution
Provide clear design direction, encouragement, and actionable feedback to team members
Establish processes and structure that enables and encourages the team create innovative solutions
Promote and maintain a strong design culture at Sling
Advocate for the design team and advance the design perspective across the organization
Driving alignment with partners and leaders in Product Management, Engineering, Marketing and other key stakeholders
Balance UX best practices, aesthetics and user research with data and analytics when making design decisions

Skills, Experience and Requirements

7+ years of UX/UI design leadership with a history of shipping delightful and engaging experiences at a high-traffic consumer product organization
3+ years building high performing product design teams, including recruiting, hiring, and developing product designers and design leaders within large organizations
Passion for video streaming and TV industries
Extensive experience designing across mobile apps and web platforms; prior experience designing video products on connected TV devices (e.g. Roku, Amazon Fire TV) a plus
Experience steering an organization from project orientation to a empowered product team model with embedded designers collaborating closely with product managers, engineers, and marketers
Strong understanding of end-to-end user experience disciplines including UX strategy, interaction design, information architecture, visual design, user science, and front end development
Deep knowledge of user research methodologies and lean, discovery-driven product design best practices, and the ability to effectively implement these practices and apply standards
Polished communication skills and track record advocating for compelling product design and the underpinning methodologies that deliver great design
Obsession with customers and experience personally conducting and coaching team members on user research, testing, and optimization
High comfort level in analytics and generating customer insights from data trends to inform design decisions
Bachelor's degree in design, HCI or related fields - or equivalent professional experience

Salary Range
Compensation: $170,000.00/Year - $214,000.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website . Successful completion of a pre-employment screen, to include a drug test and criminal background check.

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Tosha Zeitlin

IT VP of Program Management Office, DISH Network

BUILDING THE FUTURE

Strengthening support systems to drive innovation

“There isn’t an area of the company where IT does not play a role,” Zeitlin said. “Our partnership becomes the glue that pulls it all together.” She oversees the business partnership, finance and accounting, vendor management, project management and quality assurance teams, which coordinate to help shape DISH’s future. “We support everything from onboarding new team members to implementing new wireless systems.” To effectively provide support, Zeitlin’s team uses tools such as ServiceNow Project Portfolio Manager, Rally and Smartsheet.

The world is watching us and it is an extremely exciting time to not only be part of DISH’s journey but to be integral in its success.

Dr. Mukaddim Pathan

Director of Enterprise Architecture, Technology Strategy and Engineering Practices, DISH Technologies

WORLD CLASS ENGINEERING IMPACT

Making innovative contributions that evolve an industry

Pathan oversees the architecture direction, best practices and engineering deliverables at DISH Technologies (DT). As the engineering arm for DISH, the DT team works on technologies such as blockchain, streaming, hardware engineering and immersive media experiences for DISH’s PayTV services. “The most exciting aspect at DT is the ability to create impactful contributions for the industry by developing web-scale applications and differentiated experiences,” Pathan said. “Each team member is regularly encouraged to work on innovative ideas and technologies, patenting them in the process.”

We are developing capabilities on the blockchain to provide differentiated experiences to our customers, and the impact of this project is readily visible and quantifiable.

Brian Mengwasser

Vice President, Head of MarketPlace & App Design, DISH Wireless

EXPLORING NEW POSSIBILITIES

Leading the way with cloud-native networks

DISH Wireless is evolving the way the world communicates by leveraging cloud-native networks. “What attracted me to DISH was the ambitious nature of what we’re trying to do here,” said Mengwasser. “It’s the most complicated cloud project in history.” The team works with enterprise customers to innovate their operations, whether that entails implementing connected concierge services for travelers or managing a fleet of intelligent vehicles.

There’s a lot that we can do with the opportunity in front of us.

What are DISH, an EchoStar Company Perks + Benefits

DISH, an EchoStar Company Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Culture

Volunteer in local community

DISH Cares is our corporate citizenship program that provides opportunities for our employees to grow while promoting community engagement and development through sustainable business practices.

Partners with nonprofits

Through our corporate social responsibility program, DISH partners with a number of non-profits local to the community such as Children's Hospital Colorado and Food Bank of the Rockies.

Open door policy

OKR operational model

Team based strategic planning

Pair programming

Open office floor plan

4-day work week

Our in-home technicians, sales account executives, and manufacturing teams work a flexible 4-day work week.

Employee resource groups

Employee-led culture committees

Quarterly engagement surveys

In-person all-hands meetings

DISH hosts in-person all-hands meetings at one of our main headquarters in the beautiful Denver-Metro area.

In-person revenue kickoff

Employee awards

Flexible work schedule

DISH offers the flexibility of core hours to start at 9 and end as needed for your day.

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Mandated unconscious bias training

All team members are provided training as part of their onboarding experience through our online training platform. Leaders are given an enhanced, in-person training around unconscious bias.

Diversity employee resource groups

DISH currently has 8 Employee Resource Groups that provide platforms for employees to come together, share common interests and make important connections, both in and out of work.

Hiring practices that promote diversity

Our organization also has a full time Diversity Recruiting Program Manager, responsible for building strategic hiring channels and sourcing tactics that target underrepresented communities.

Diversity recruitment program

Health Insurance + Wellness

Flexible Spending Account (FSA)

DISH's Flexible Spending Account (FSA) allows team members to contribute pre-tax dollars to pay for qualified expenses during the benefit plan year up to $3,050.

Disability insurance

DISH offers Company-paid Short-Term Disability (STD), which pays 60% of your weekly salary directly to you for up to 13 weeks if you are sick or injured and unable to work.

Dental insurance

DISH offers a variety of dental plans to meet your needs.

Vision insurance

DISH Vision benefits are offered through VSP Vision Care (VSP). We offer two different plans, the Exam Plus Plan and the Enhanced Vision Plan. Both plans include annual exams and coverage for eyewear

Health insurance

DISH medical plan (DMP) offers comprehensive coverage with a wide network of medical professionals to support you and your family.

Life insurance

DISH provides team members with the opportunity to purchase Life insurance for yourself, your spouse and your dependents through The Hartford.

Mental health benefits

DISH offers an Employee Assistance Program (EAP) to all DISH employees and their household members for five free counseling sessions at no cost to team members.

Transgender health care benefits

Financial & Retirement

401(K)

DISH automatically enrolls you in our attractive 401(k) plan, investing in the most appropriate fund based on your age. You make change your contribution amount or investment election at any time.

401(K) matching

DISH offers a company match equal to 50% of your contribution up to $2,500 per year. We also offer profit-sharing contributions.

Company equity

For the 24th year in a row, DISH has offered profit-sharing in addition to the company 401k match, including vesting over a five-year period.

Employee stock purchase plan

DISH allows qualified team members to purchase DISH Network Class A Common Stock at a 15% discount to fair market value.

Performance bonus

Sales account executives receive uncapped commissions and incentives like cash rewards to all-expense paid vacations. Technicians receive award perks to spend through the Merchandise Marketplace.

Pay transparency

Child Care & Parental Leave

Family medical leave

Return-to-work program post parental leave

Company sponsored family events

DISH has company-sponsored family events throughout the year, including Oktoberfest, Riverfront Festival, Halloween, and more!

Vacation + Time Off

Generous PTO

DISH offers 2 weeks of paid time off for team members (3 weeks including PPT) and up to 5 weeks off for tenured team members of five years or longer.

Paid sick days

DISH offers 40 hours (or more depending on state) of paid protected time in addition to paid time off.

Flexible time off

Hardship benefits

Team members can take an unpaid 30-day leave of absence.

Office Perks

Free snacks and drinks

Free snacks and drinks are available depending on department.

Company-sponsored happy hours

DISH is a work-hard, play-hard culture with weekly happy hours depending on location and even an open tap at our downtown Denver location.

Onsite office parking

Relocation assistance

Meditation space

Mother's room

Professional Development

Job training & conferences

DISH offers training across the organization, whether in leadership development through our world-class LEAD team, or in sales, customer service, technicians and more.

Tuition reimbursement

DISH offers tuition reimbursement of up to $2,000 for hourly full-time employees and $5,000 for salaried full-time employees per calendar year.

Lunch and learns

DISH often has Lunch and Learns based on departments or learning from cross-functional leadership team.

Promote from within

Mentorship program

DISH has a mentorship program for all team members hosted through our Employee Resource Groups!

Continuing education stipend

Team members receive up to $5,000 per year in tuition reimbursement for job-related courses or degree programs.

Continuing education available during work hours

DISH team members have access to LinkedIn learnings for free as well as access to our world-class LEAD team for leadership development.

Customized development tracks

Paid industry certifications

Personal development training

Virtual coaching services

Additional Perks + Benefits

DISH offers free and discounted services from our brands, including free DISH TV, discounted Sling, discounted Boost Mobile and Boost Infinite phone plans, and discounted smart service equipment like Google Home and Ring.

View full list of perks + benefits

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